Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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X-Box 360 a/b/g/n association issues

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  • 1.  X-Box 360 a/b/g/n association issues

    Posted Oct 03, 2012 05:41 PM

    We have many X-Box 360 devices on the network, but we occasionally run across a few that just won't connect. 

     

    I re-solved this problem today and thought I should document it here in the forums. 

     

    PROBLEM

     

    X-Box 360 with a/b/g/n adapter won't connect to campus SSID

     

    SYMPTOMS

     

    -X-BOX never completes the network test, sits in the blinking dots between the XBox and AP

    -show ap association client-mac <mac> does not show the client

    -show station table does not show the client.

    -debug-user log shows no entries for the client  

    -Client may have previously connected once or several times before

    -problem may be reported as this just suddenly stoped working

     

    ISSUE

     

    Certain X-Box 360 a/b/g/n will not connect if band steering is enabled on the VAP

    Occasionally the client may connect and then stay connected until a restart

     

    SOLUTION

     

    This is a client failure and there are no "solutions" only workarounds.

     

    Turn of band steering

    switch to a wired connection

    replace the adapter with a b/g/n adapter

     

    We are looking into seeing if this is a problem related only to the adapter card and if a newer/different card will correct the issue.

     

    Our user had a Datel Xbox 360 Wireless N Network Adapter identified as AS159 & AS161 on the back.

     

     



  • 2.  RE: X-Box 360 a/b/g/n association issues

    Posted Oct 04, 2012 12:39 PM

    No Luck with a different a/b/g/n adapter. It still refuses to connect with band steering



  • 3.  RE: X-Box 360 a/b/g/n association issues

    EMPLOYEE
    Posted Oct 04, 2012 12:54 PM

    Turner,

     

    Can you turn on user debugging to see why?

     



  • 4.  RE: X-Box 360 a/b/g/n association issues

    Posted Nov 30, 2012 06:07 PM

    Now that I have verified my email I hope to get notifications of responses to my posts ;-)

     

    In this particular case user debug shows no information on the client. The client never associates to the SSID. 

     

    An in air sniff shows probe requests but never an association request. 

     

    My best guess here is that band steering is delaying the probe response on the 2.4 just too long for the x-box. Since the X-box sees the SSID it wants to hear a response, since it never sees a response it re-starts the process...

     

     



  • 5.  RE: X-Box 360 a/b/g/n association issues

    Posted Dec 01, 2012 12:43 AM

    In the band steering are using prefer-5Ghz or Force-5Ghz ?



  • 6.  RE: X-Box 360 a/b/g/n association issues

    Posted Dec 02, 2012 10:31 AM

    What are the basic rates for 802.11a and 802.11g?



  • 7.  RE: X-Box 360 a/b/g/n association issues

    Posted Dec 03, 2012 07:39 AM

    Prefer



  • 8.  RE: X-Box 360 a/b/g/n association issues

    Posted Oct 23, 2013 03:13 PM

    I have a student on my campus network with this exact same adapter and symptoms.  Was there ever a fix for this?



  • 9.  RE: X-Box 360 a/b/g/n association issues

    Posted Oct 24, 2013 11:31 AM

     

     

    Prior to 6.2.1.x the workaround was to turn off Band Steering, this issue was addressed  in 6.2.1.x