Wireless Access

Occasional Contributor II

XBox Fails To Receive IP Address

Hi all,


Fairly random question. We are a higher ed deployment, just upgraded to and are having issues with Xboxes not receiving IP addresses after working fine last semester on


Our DHCP will offer, offer, and offer but the Xbox won't take it for some reason. Manual IP entries won't work, either. I'm wondering if this is more than a device issue and if anyone on as seen something like this before?



Guru Elite

Re: XBox Fails To Receive IP Address

What ACLs are in the role for the X-box?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Occasional Contributor II

Re: XBox Fails To Receive IP Address

It gets what we call a "gaming-unsecured" role. We've already worked with TAC and during our troubleshooting moved the allowall so it looks like:






This seemed to fix the particular PlayStation that we were working on. Doesn't fix our issue.


We also have a test SSID, it is completely open and never touches Clearpass. Consoles can connect to these just fine. I feel like something's breaking in Clearpass, but can't find it.

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