Wireless Access

last person joined: 18 hours ago 

Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
Expand all | Collapse all

ap's status is "denied" ?

This thread has been viewed 52 times
  • 1.  ap's status is "denied" ?

    Posted Dec 07, 2011 01:38 PM

    Has anyone ever come across an ap in the ap database that says denied?

     

    #show ap database

    AP Database
    -----------
    Name               Group    AP Type  IP Address     Status  Flags  Switch IP
    ----               -----    -------  ----------     ------  -----  ---------
    00:0b:86:cf:d1:15  default  105      10.20.100.208  Denied         10.20.0.180
    00:0b:86:cf:d1:17  default  105      10.20.100.210  Denied         10.20.0.180

    Flags: U = Unprovisioned; N = Duplicate name; G = No such group; L = Unlicensed
           I = Inactive; H = Using 802.11n license; D = Dirty or no config
           X = Maintenance Mode; P = PPPoE AP; B = Built-in AP
           R = Remote AP; R- = Remote AP requires Auth; C = Cellular RAP; c = CERT-based RAP; 2=Using IKE version 2
           M = Mesh node; Y = Mesh Recovery

    Total APs:2




  • 2.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted Dec 07, 2011 01:39 PM

    I am going to guess that has something to do with CPS (Control Plane Security). Do you have CPS enabled?



  • 3.  RE: ap's status is "denied" ?

    Posted Dec 07, 2011 01:43 PM

    Out of the box controller.

    All that was done is:

    initial config (ip, mask, gw)

    licenses installed.
    Code upgraded to 6.1.2.5

     

    So no I don't have CPS unless it was turned on by default. 

     



  • 4.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted Dec 07, 2011 01:46 PM

    Pretty sure it is enabled by default.



  • 5.  RE: ap's status is "denied" ?

    Posted Dec 07, 2011 01:53 PM

    If the controller had 6.x code on it from the factory then CPSec IS on by DEFAULT



  • 6.  RE: ap's status is "denied" ?
    Best Answer

    Posted Dec 07, 2011 02:01 PM

    I have fixed the issue.
    Cleared the ap from the database. Rebooted the ap.

    Up acts normal now.

     

    Ok so in 6.1 CPS is on.

    Nope no denied here:

     

    Flags: U = Unprovisioned; N = Duplicate name; G = No such group; L = Unlicensed
           I = Inactive; H = Using 802.11n license; D = Dirty or no config
           X = Maintenance Mode; P = PPPoE AP; B = Built-in AP
           R = Remote AP; R- = Remote AP requires Auth; C = Cellular RAP; c = CERT-based RAP; 2=Using IKE version 2
           M = Mesh node; Y = Mesh Recovery

    Would be helpful if DEV is going to use a flag to give us an idea what it does.



  • 7.  RE: ap's status is "denied" ?

    Posted Feb 13, 2012 12:37 PM

    Agreed.



  • 8.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted Feb 13, 2012 06:16 PM

    @ddipert wrote:

    I have fixed the issue.
    Cleared the ap from the database. Rebooted the ap.

    Up acts normal now.

     

    Ok so in 6.1 CPS is on.

    Nope no denied here:

     

    Flags: U = Unprovisioned; N = Duplicate name; G = No such group; L = Unlicensed
           I = Inactive; H = Using 802.11n license; D = Dirty or no config
           X = Maintenance Mode; P = PPPoE AP; B = Built-in AP
           R = Remote AP; R- = Remote AP requires Auth; C = Cellular RAP; c = CERT-based RAP; 2=Using IKE version 2
           M = Mesh node; Y = Mesh Recovery

    Would be helpful if DEV is going to use a flag to give us an idea what it does.


    You get much more than a flag.  You get a big denied when an AP is denied:

     

    (host) #show ap database
    
    AP Database
    -----------
    Name               Group    AP Type  IP Address     Status     Flags  Switch IP
    ----               -----    -------  ----------     ------     -----  ---------
    00:0b:86:66:97:46  default  RAP-5WN  192.168.1.248  Down              192.168.1.3
    00:24:6c:c2:97:1b  default  105      192.168.1.240  Down              192.168.1.3
    00:24:6c:cb:30:89  default  105      192.168.1.238  Down              192.168.1.3
    00:24:6c:cb:30:94  default  105      192.168.1.239  Down              192.168.1.3
    00:24:6c:cb:30:ba  default  105      192.168.1.245  Down              192.168.1.3
    AP105              default  105      192.168.1.251  Down       M      192.168.1.3
    AP135              default  135      192.168.1.251  Up 10m:8s  2      192.168.1.3
    d8:c7:c8:c1:66:ab  default  105      192.168.1.242  Down              192.168.1.3
    GOC-SHP1-AP125     default  125      192.168.1.243  Denied            192.168.1.3
    
    Flags: U = Unprovisioned; N = Duplicate name; G = No such group; L = Unlicensed
           I = Inactive; H = Using 802.11n license; D = Dirty or no config
           X = Maintenance Mode; P = PPPoE AP; B = Built-in AP
           R = Remote AP; R- = Remote AP requires Auth; C = Cellular RAP; c = CERT-based RAP; 1 = 802.1x authenticated AP; 2 = Using IKE version 2
           M = Mesh node; Y = Mesh Recovery
    
    Total APs:9
    

     



  • 9.  RE: ap's status is "denied" ?

    Posted Feb 22, 2012 01:06 PM

    Hi,

     

     Denied is not a Flag, it is Status like up or down or upgrading.



  • 10.  RE: ap's status is "denied" ?

    Posted Apr 26, 2012 05:16 PM

    I had same problem, I disabled CPSec and My APs came back up



  • 11.  RE: ap's status is "denied" ?

    Posted Oct 19, 2012 10:24 AM

    Me too did the same... I disabled CPSec and My APs came back up... is it normal?



  • 12.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted Oct 19, 2012 03:20 PM

    If you have CPSEC enabled, you need to allow all certs or you have to manually certify each AP into the CAP whitelist.

     



  • 13.  RE: ap's status is "denied" ?

    Posted May 29, 2017 07:02 PM

    Actually I have a Controller 7205 with image version ArubaOS 6.4.3.4

     

    And the state is DENIED

     

    (Controller_Aruba7205) #show ap database

    AP Database
    -----------
    Name Group AP Type IP Address Status Flags Switch IP Standby IP
    ---- ----- ------- ---------- ------ ----- --------- ----------
    AUDITORIO default 225 172.16.0.2 Down 172.16.0.254 0.0.0.0
    PRESIDENCIA default 215 172.16.0.3 Denied 172.16.0.254 0.0.0.0

     

    So the Option CPsec was disable on the Controller, but the FLAG is I (Inactive). Then the AP was provisioned and the AP is not ACTIVE, with the command SHOW AP ACTIVE (AP = 0)

     

    Thanks for your help. 



  • 14.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted May 29, 2017 09:25 PM

    You should reboot the denied AP, because it will not resolve itself unless you reboot it.



  • 15.  RE: ap's status is "denied" ?

    Posted May 30, 2017 12:44 PM

    Thanks Colin. 

     

    However, the problem continues. 

     

    Aruba Controller has version: ArubaOS 6.4.3.4

     

    AP  225: 6.4.2. 

     

    Disable the CPSEC option on the controller and then the AP will reboot.

     

    Then provision the AP with the WIZARD. I have everything in VLAN 1 and the default IP address 172.16.0.0/24.

     

    And I still have the Flag of I:

     

    _Aruba7205) #show ap database

    AP Database
    -----------
    Name Group AP Type IP Address Status Flags Switch IP Standby IP
    ---- ----- ------- ---------- ------ ----- --------- ----------
    AUDITORIO default 225 172.16.0.2 Up 11m:22s I 172.16.0.254 0.0.0.0

     

    Therefore the AP does not appear to me active:

     

    _Aruba7205) #show ap active

    Active AP Table
    ---------------
    Name Group IP Address 11g Clients 11g Ch/EIRP/MaxEIRP 11a Clients 11a Ch/EIRP/MaxEIRP AP Type Flags Uptime Outer IP
    ---- ----- ---------- ----------- ------------------- ----------- ------------------- ------- ----- ------ --------

    Num APs:0

     

    Thanks for your help. 

     

    Regards

     

     



  • 16.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted May 30, 2017 12:46 PM

    Do you have any other ip addresses configured on controller interfaces?

    Do you have an LMS-IP configured anywhere?



  • 17.  RE: ap's status is "denied" ?

    Posted May 30, 2017 12:50 PM

    Hi Colin

     

    It is a new implementation, the computers are new, they have a default configuration.

     

    Aruba7205 #show ip interface brief

    Interface IP Address / IP Netmask Admin Protocol
    vlan 1 172.16.0.254 / 255.255.255.0 up up
    loopback unassigned / unassigned up up
    mgmt unassigned / unassigned up down

     

    Aruba7205#show controller-ip

    Switch IP Address: 172.16.0.254

    Switch IP is from Vlan Interface: 1

    Switch IPv6 address is not configured.

     

    The AP is on the Port Gi0/0/2, in VLAN 1 for Administration. 

     

    Aruba7205) #show vlan

    VLAN CONFIGURATION
    ------------------
    VLAN Description Ports AAA Profile
    ---- ----------- ----- -----------
    1 Default GE0/0/0-0/3 GE0/0/4-0/5 Pc0-7 N/A

     

     

     

     



  • 18.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted May 30, 2017 01:05 PM

    That AP has an "I", not a D flag.  An I could mean that you have not defined any WLAN so it is inactive, or you have a profile issue that is keeping the AP from coming up.  I would type "show profile-errors" to see if you have anything that could be a problem.  I would also type "show log system 50" to see if there is anything else obvious.



  • 19.  RE: ap's status is "denied" ?

    Posted May 30, 2017 01:13 PM
      |   view attached

    Thanks Colin. 

     

    I attach the outputs on file. 

     

    Additionally the LEDs of both radios are in amber.

     

    Regards

    Attachment(s)

    txt
    DeploymentAruba7205.txt   5 KB 1 version


  • 20.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted May 30, 2017 01:21 PM

    Is CPSEC enabled or disabled?

     

    May 30 02:15:49 :311020:  <ERRS> |AP AUDITORIO@172.16.0.2 sapd|  An internal system error has occurred at file sapd_redun.c function redun_retry_tunnel line 4488 error redun_retry_tunnel: Switching to clear. Error:RC_ERROR_CPSEC_DENIED. Ipsec not successful after reboot.


  • 21.  RE: ap's status is "denied" ?



  • 22.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted May 30, 2017 01:29 PM

    Where does it say on your controller that it is disabled?  Screenshot please.



  • 23.  RE: ap's status is "denied" ?

    Posted May 30, 2017 01:37 PM

     

    By default CPsec was enabled, however I did it as a test. 

     

    In Configuration / AP Installation / Whitelist / Control Plane Sec / Disabled 

     

     



  • 24.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted May 30, 2017 02:20 PM

    I would open a tac case to see what other things could be causing your issue.



  • 25.  RE: ap's status is "denied" ?

    MVP EXPERT
    Posted May 30, 2017 03:05 PM

    Just one further step you can try whilst waiting for TAC is to console into the AP and perform a "clear os, save, boot" to factory reset the AP.



  • 26.  RE: ap's status is "denied" ?

    Posted May 31, 2017 12:25 PM

    Muchas gracias a todos por sus aportes. 

     

    Les comparto los resultados con otra Controladora 7010

    1. Venía con un reset default, le configure los parámetros por defecto, VLAN 1, 172.16.0.254/24 (IP Controller), y adicionalmente habilite el DHCP Server con el Pool 172.16.0.0/24

     

    2. Todos los puertos en VLAN

    3. Así que conecte con un cable de conexión directa del puerto 0 del Controller hacia el Puerto ENET del AP 215. (Previamente, había pasado el IAP a CAP, validando desde CLI que se tuviera conectividad hacia el IP 172.16.0.254

    4. Una vez conectado, revise con el comando SHOW AP DATABASE, y se indicaba el Status DENIED. (Investigue y explicaban que ese estado se debe a que esta habilitado por defecto CPsec)

     Referencia Item 4.

    https://community.arubanetworks.com/t5/tkb/articleprintpage/tkb-id/ControllerBasedWLANs/article-id/867

     

    5. Así que en la Controladora aplique la recomendación del URL, que es dejar habilitado CPsec y luego agregar manualmente el AP a lista blanca: (AP tiene MAC terminada en: BB 3A)

    Configuration / AP Instala / Whitelist. Agregue el AP con Cert Type: Factory-cert & State: Certified-factory-cert.

     

    6. El AP se reinicia y posteriormente ya aparece el

     

    (Controller_Aruba7010) #show ap database

     

    AP Database

    -----------

    Name         Group    AP Type  IP Address  Status      Flags  Switch IP     Standby IP

    ----         -----    -------  ----------  ------      -----  ---------     ----------

    PRESIDENCIA  default  215      172.16.0.2  Up 12m:40s  2I     172.16.0.254  0.0.0.0

     

    7. Luego procedi a aprovisionarlo via GUI

     

    Configuration / AP Installation / Provision

     

    8. Una vez aprovisionado y que se aplica y manda a reiniciar, valide con el comando SHOW AP ACTIVE, para validar que estuviera activo, sin embargo no lo esta.

     

    (Controller_Aruba7010) #show ap active

     

    Active AP Table

    ---------------

     

    Num APs:0

     



  • 27.  RE: ap's status is "denied" ?

    Posted Jul 05, 2017 12:55 PM

    Additionally the LEDs of both radios are in amber.

     

     



  • 28.  RE: ap's status is "denied" ?

    EMPLOYEE
    Posted Jul 05, 2017 03:03 PM

    Did you open a TAC case?  It has been over a month..