what do you think is the issue regarding frequent AP down with no hardware and network issue? Do you think software affects this kind of issue? Everytime the AP will be up, after few minutes, another AP will down. So its like alternate process.
Thanks
We need much more information to try to help you.
What version of ArubaOS?
What model controller?
What model access points?
How many access points?
When did this start happening?
version: 6.2.0.3
mc model: 3600
ap model: AP135 and AP105
number of AP: 66
We did not changed/modify any configurations on the controller before this issue occur.
Please check the physical switch port that the access points and the controller are plugged into. Find out of there are any errors.
We already checked for the ports of the PoE Switches and the connections between Controller to Switches to APs.
On the controller commandline, type "show log system 50" to see if there are any messages about the access points.
it shows "RESTARTING TX ALL"
Please open a case with tac to get your logs interpreted. We could try to resolve this here, but it would take some time.
thanks Colin. Where can I open a case regarding this issue?
You have several options for opening a TAC case:
© Copyright 2024 Hewlett Packard Enterprise Development LPAll Rights Reserved.