Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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iPhone Roaming issues

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  • 1.  iPhone Roaming issues

    Posted Nov 20, 2011 09:32 PM

    Hi,

     

    We have a site with a 651 controller (v5.0.4.1) with three ap-125s. The users there are using an Apple Airplay (wifi) server and iPhones (v5.0.1) as clients. The wifi SSID is using WPA2-psk.

     

    The users are noticing that when they are roaming with their iPhones, there is a noticeable "hiccup" when switching from one AP to another. When stationary, the users do not experience any interruption of service.

     

    Any suggestions for eliminating / /smoothing out the roaming between APs for iPhone (any Apple) clients?

     

    Thanks



  • 2.  RE: iPhone Roaming issues
    Best Answer

    Posted Nov 22, 2011 09:49 AM

    Vinson,

     

    Check these two threads out, they should be helpful.    Most likely poor or lack of OKC support on the device is causing the attempt to re-use keys that the client hasn't cached.      Disabling OKC on the dot1x profile and enabling PMKID validation should improve roaming significantly.

     

    http://community.arubanetworks.com/t5/Mobile-Device-Configuration-and/Let-s-Go-Roam/td-p/17444

     

    http://community.arubanetworks.com/t5/Mobile-Device-Configuration-and/MAC-WLAN-Client-quot-Nuances-quot/td-p/1461