hello,
a user when trying to connect SSID, logs appear on controller as below and it couldn't connect to SSID.what could root cause of this issue?
User MAC Address : c8:f7:33:ad:8f:bd
IT.WAC.ARB650.PLT-ARB1) #show log user-debug all | include c8:f7:33:ad:8f:bd
(IT.WAC.ARB650.PLT-ARB1) #end
(IT.WAC.ARB650.PLT-ARB1) #show log all | include c8:f7:33:ad:8f:bd
Jan 13 10:44:35 localdb[2499]: <133036> <ERRS> |localdb| Adding User c8:f7:33:ad:8f:bd failed, User already present in the database
Jan 13 10:44:35 localdb[2499]: <133036> <ERRS> |localdb| Adding User c8:f7:33:ad:8f:bd failed, User already present in the database
Jan 13 10:44:35 webui[1586]: USER:ersin@17.8.5.23 COMMAND:<local-userdb add username "c8:f7:33:ad:8f:bd" password ****** role "authenticated" email "user@domain.com > -- command execution failed
Jan 13 10:47:52 webui[1586]: USER:ersin@17.8.5.23 COMMAND:<local-userdb del username "c8:f7:33:ad:8f:bd" > -- command executed successfully
Jan 13 10:48:21 webui[1586]: USER:ersin@17.8.5.23 COMMAND:<local-userdb add username "c8:f7:33:ad:8f:bd" password ****** role "authenticated" email "user@domain.com" > -- command executed successfully
Jan 13 10:50:12 fpcli: USER:ersin@17.8.5.23 COMMAND:<logging level debugging user-debug c8:f7:33:ad:8f:bd > -- command executed successfully
Dec 11 12:13:04 ARM Process[2585]: <703002> <ERRS> |ARM Process| |client-match| handle_trigger_client_assist: Unknown client c8:f7:33:ad:8f:bd From 9c:1c:12:fe:4b:c0 To 9c:1c:12:fe:4b:d0
IT.WAC.ARB650.PLT-ARB1) #show version
Aruba Operating System Software.
ArubaOS (MODEL: Aruba650), Version 6.4.2.6
Website: http://www.arubanetworks.com
Copyright (c) 2002-2015, Aruba Networks, Inc.
Compiled on 2015-04-16 at 14:42:25 PDT (build 49665) by p4build