mismatches -- finding miss-set overrides
04-06-2012 11:04 AM
We had a VAR "helping" with our Airwave deployment.
We had asked to have the mismatches resolved in preparation for moving from monitor to manage with Airwave.
The VAR was using the override settings to hide the mismatches, rather than actually resolving them when I stopped him.
How can I see a list of all current overrides so that I can remove them and get a full view of the actual mismatches.
if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
Re: mismatches -- finding miss-set overrides
04-10-2012 08:34 AM
Are you talking about the ignore mismatch feature on the device's audit page, or the controller overrides on the device's manage page?
If it's the ignores, click the "Customize" button on the device's audit page, then unselect any checked boxes next to the rows and click "Save".
The controller overrides on the other hand are a legitimate way to resolve mismatches. The most common use case for overrides is to make Airwave not desire to delete unreferenced (i.e. unused) profiles from the controller.