Wireless Access

Occasional Contributor II

no network amp-7.6.6 64 bit


I would like to upgrade to airwave 7.7

I am having the 5.5 to 6.2 issue first.

trying to upgrade my airwave from sentos 5.5 to 6.2 seems to work fine, but.....

after installation, no network ?!?!?!

I didn't get a config box during installation! execpt for time configuration.

any suggestions?

Any help woud be great.



Re: no network amp-7.6.6 64 bit

You mean you don't see any network settings, or you see them but there's no network access? You might need to reach out to TAC as those are pretty old versions of AirWave.

Jerrod Howard
Sr. Technical Marketing Engineer
Occasional Contributor II

Re: no network amp-7.6.6 64 bit

I can not see any network . sinds installing vmtools, ipv6 shows in vmware summary, but ipv4 seems to be gone.

installing amp, ends up with a error:

"Make *** install error 2"


so basicly, i have a send-os 6.2 vminstalled, but amp will not install, and ipv4 is not available. Any tools to get eth0: configured?


Re: no network amp-7.6.6 64 bit

You will need to open a TAC case, this is deeper than what we can/should do over this forum as there is likely multiple issues. Doing this in a VM is different. Are you using ESX and how is the VM built (32 or 64 bit, number of cores, amount of RAM, etc)?

Jerrod Howard
Sr. Technical Marketing Engineer

Re: no network amp-7.6.6 64 bit

During the re-install, were you following the install guide?

-The install is a 2 step process: the OS install and then the amp-install portion.  Did you successfully run through both portions of the install?

If so, what was the last few lines of /root/amp-install.log?


If the install steps were completed, then next is to check to make sure that the OS detected the NIC:

# ls /etc/sysconfig/network-scripts

You're looking for ifcfg-eth0

# cat /etc/sysconfig/network-scripts/ifcfg-eth0


If you're not seeing the network setup, make sure that the NIC card is running:

# service network restart


If the NIC is running, you can try re-running the amp install step:
# cd /root

# ./amp-install


Last alternative would be to reinstall again and make sure the NIC is detected during the install.  (possibly reseat the NIC card)

Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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