Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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user is not assigned to suggested vlan

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  • 1.  user is not assigned to suggested vlan

    Posted Sep 26, 2017 01:25 PM

    Hi All

     

    We just did a factory reset an Aruba 3400 wlan controller (version 6.4.2.17) to setup it since the very begining, but we found something that is bugging us very badly :( below what we have done:

     

    we have added 2 vlans:

    - 10 management

    - 20 users01

     

    Each vlan have an IP address and the default gateway is an IP on vlan 10 (all 2 ip addresses set in the aruba are reachable). My next step was to create the Virtual AP, we have SSID_01(802.1x) and SSID_02(WEP) (both Virtual AP have as suggested vlan 20). If one user tries to log into SSID_01 it is assigned to proper vlan and get proper IP address via DHCP, If the same user tries to log into SSID_02 which has WEP method it gets assigned to vlan 10 and getting an IP address of that vlan 10 segment. how is this possible? what am I missing?

     

    in the past we had the same issue with SSID_01 which uses 802.1x auth method but somehow it started to work as expected.

     

    thanks in advance!



  • 2.  RE: user is not assigned to suggested vlan

    Posted Sep 26, 2017 01:58 PM
    Can you post the result of the following?

    #show wlan virtual-ap <SSID_02 VAP Name>


  • 3.  RE: user is not assigned to suggested vlan

    Posted Sep 26, 2017 02:38 PM

    there you go, thanks!

     

    Virtual AP profile "SSID_01"
    -----------------------------------
    Parameter Value
    --------- -----
    AAA Profile default-open
    802.11K Profile default
    Hotspot 2.0 Profile N/A
    SSID Profile SSID_01
    Virtual AP enable Enabled
    VLAN 20
    Forward mode tunnel
    Allowed band all
    Band Steering Disabled
    Steering Mode prefer-5ghz
    Dynamic Multicast Optimization (DMO) Disabled
    Dynamic Multicast Optimization (DMO) Threshold 6
    Drop Broadcast and Unknown Multicast Disabled
    Convert Broadcast ARP requests to unicast Enabled
    Authentication Failure Blacklist Time 3600 sec
    Blacklist Time 3600 sec
    Deny inter user traffic Disabled
    Deny time range N/A
    DoS Prevention Disabled
    HA Discovery on-association Enabled
    Mobile IP Enabled
    Preserve Client VLAN Enabled
    Remote-AP Operation standard
    Station Blacklisting Enabled
    Strict Compliance Disabled
    VLAN Mobility Enabled
    FDB Update on Assoc Disabled
    WMM Traffic Management Profile N/A



  • 4.  RE: user is not assigned to suggested vlan

    Posted Sep 26, 2017 02:41 PM
    Ok, that's SSID_01 VAP not SSID_02.

    What the initial role in the AAA profile for the VAP? Is there a VLAN set in there?


  • 5.  RE: user is not assigned to suggested vlan

    Posted Sep 26, 2017 02:58 PM

    below more info.

     

     



  • 6.  RE: user is not assigned to suggested vlan

    EMPLOYEE
    Posted Sep 26, 2017 03:36 PM


  • 7.  RE: user is not assigned to suggested vlan

    Posted Sep 26, 2017 05:22 PM

    i have found something

     

    VLAN Derivation History Index : 6
    1. VLAN 0 for Reset VLANs for Station up
    2. VLAN 20 for Default VLAN
    3. VLAN 20 for Current VLAN updated
    4. VLAN 10 for Initial Role Contained
    5. VLAN 10 for Current VLAN updated
    6. VLAN 10 for VLAN exported


    Current VLAN : 10 (Initial Role Contained)

     

    in my initial role if I move it to vlan 20 it doesnt even authenticate.

    I believe my issue is something related to this... 

     

    what do you think? what is the next move from here? @_@



  • 8.  RE: user is not assigned to suggested vlan

    Posted Sep 26, 2017 06:08 PM

    since I have initial role: authenticated, just selected  Role Vlan ID: Not asigned and it was all.

     

    everything is working fine now, thank you all, all the steps and tshoot sugestions here helped me to figure it out.

     

    regards!