Frequent Contributor I

Device end to end processing time

Hello 

 

What is the best way to measure end-to-end 802.1x procesing time? I received several complains from students in the dorm that their mobile devices (IPhones and Android) take time to authenticate or timeouts when roaming around the building. Students mentioned this issue did not occur when we were doing MAC auth in the SSID. The authentication server is clearpass. How do you see the procesing time of the request from clearpass to AD? I want to make sure the caching is working in the service. If a 24 hr cache is enable, then there should be a single request for a specific user to AD until next day? Am i correct? 

 

Thank you for time to read the post, 

Nils.