Occasional Contributor I

Re: Clearpass Problem

Thank you for your concern,


I have problem after deploy clearpass at my place,here I list the problem:


1. Already connected to onboard ssid,but no landing page (onboard page ) appear.Sometime it can be direct but sometime failed to direct to right landing page.


2. User need to do the onboard authentication step 2 time (first time failed),after do the second time,the user can connected to the internet.


3. Error to the radius.Here I attach the error at our place.


Hope you have a solution of my problem,we already contact the Aruba support but still not solve the problem. I have no idea how to solve the problem,we already do the troubleshoot but the problem still occur.