Occasional Contributor I

Re: Clearpass Problem

Thank you for your concern,

 

I have problem after deploy clearpass at my place,here I list the problem:

 

1. Already connected to onboard ssid,but no landing page (onboard page ) appear.Sometime it can be direct but sometime failed to direct to right landing page.

 

2. User need to do the onboard authentication step 2 time (first time failed),after do the second time,the user can connected to the internet.

 

3. Error to the radius.Here I attach the error at our place.

 

Hope you have a solution of my problem,we already contact the Aruba support but still not solve the problem. I have no idea how to solve the problem,we already do the troubleshoot but the problem still occur.