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AP-635, no 6 Ghz led

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  • 1.  AP-635, no 6 Ghz led

    Posted Dec 29, 2021 09:05 AM
    Hi,
    I just got AP-635. Installed it as part of my existing IAP-network. Problem is that 6 GHz led does not come on. 2.4 and 5 GHz leds have light. What setup is needed to get 6 Ghz radio working?

    ------------------------------
    Ari Kukkonen
    ------------------------------


  • 2.  RE: AP-635, no 6 Ghz led

    MVP GURU
    Posted Dec 29, 2021 10:53 AM
    Did you check your radio profiles and ARM settings?

    ------------------------------
    Dustin Burns
    Lead Mobility Engineer @WEI

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2021
    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 3.  RE: AP-635, no 6 Ghz led
    Best Answer

    EMPLOYEE
    Posted Dec 29, 2021 02:25 PM
    What's the configured country of operation? Currently, the AP-635 will enable 6GHz only in a handful of countries. As more become available, this will be enabled through updates of the DRT file.

    ------------------------------
    Onno Harms
    ------------------------------



  • 4.  RE: AP-635, no 6 Ghz led

    EMPLOYEE
    Posted Dec 29, 2021 02:30 PM
    By DRT version:


    Build 80433: US
    Build 80922:
    UK, Germany

    Build 81497: South Korea

    Build 82129: Peru

    Build 82293: Brazil

    Build 82446: Chile, Cyprus, Czech Republic, Denmark, Estonia, Greece, Iceland, Ireland, Malta, Netherlands, Norway, Slovak Republic, Sweden, Switzerland



    ------------------------------
    Onno Harms
    ------------------------------



  • 5.  RE: AP-635, no 6 Ghz led

    Posted Dec 29, 2021 02:57 PM
    ok,
    that is the problem.
    DRT file is missing lot of EU-countries, it should include all of them. Adding Finland would fix my problem. When can you do that, please?

    https://www.wi-fi.org/countries-enabling-wi-fi-6e

    ------------------------------
    Ari Kukkonen
    ------------------------------



  • 6.  RE: AP-635, no 6 Ghz led

    EMPLOYEE
    Posted Dec 29, 2021 08:25 PM
    We can only add countries that have opened up the band. While the ruling is EU-wide, phasing it in does not happen at the same pace for all countries. When we released our most recent DRT file a couple of weeks ago, 6GHz was not yet open for business in Finland. I'm not sure what the timing is for that to change (should be soon).

    ------------------------------
    Onno Harms
    ------------------------------



  • 7.  RE: AP-635, no 6 Ghz led

    Posted Jan 01, 2022 04:27 PM
    ok, I tested and after changing country from FI to SE and installed latest DRT (Check for New Version -button does not retrieve the latest and installing file directly fails on 635, had to install it from webserver), I have now 6 GHz light lit up.

    ------------------------------
    Ari Kukkonen
    ------------------------------



  • 8.  RE: AP-635, no 6 Ghz led

    Posted Jan 10, 2022 01:12 PM
    Hi there, 
    i have the same issue, no 6GHz is flashing.

    AP-635-RW (8.9.0.0_81161)

    I have installed DRT 1.0_82293
    I have tried the following Country Codes ( SE / GB / DE) but no 6GHz. I tried several channels (5, 21,37,53)
    I tried (indoor / outdoor /standard)

    Any idea what i´m doing wrong?

    Best regards
    Jörg


    ------------------------------
    Jörg Harth
    ------------------------------



  • 9.  RE: AP-635, no 6 Ghz led

    EMPLOYEE
    Posted Jan 10, 2022 04:04 PM
    Get the latest DRT (82616 at the moment of writing). For many countries, you will need at least DRT version 82446.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 10.  RE: AP-635, no 6 Ghz led

    Posted Jan 10, 2022 04:09 PM
    you are not doing anything wrong, you just need newr DRT:
    https://asp.arubanetworks.com/downloads;products=Aruba%20Access%20Points;fileContents=DRT

    ------------------------------
    Ari Kukkonen
    ------------------------------



  • 11.  RE: AP-635, no 6 Ghz led

    Posted Jan 14, 2022 05:32 AM
    Hi there,

    i have the accually Version of DRT installed, but no 6GHz WLAN :-(
    Aktuelle Version der DRT (Downloadable Regulatory Table)1.0_82616
    Zone and RF-Zone is DE (Germany)

    AP Config >  Modus for Modul 2 ist access
    Network Config > access for 6GHz Band is on

    Any idea?

    ------------------------------
    Jörg Harth
    ------------------------------



  • 12.  RE: AP-635, no 6 Ghz led

    EMPLOYEE
    Posted Jan 14, 2022 10:32 AM
    Germany should work with that DRT version for 6GHz. Not sure what you mean by Zone, as that is a feature to enable SSIDs only on specific APs. If you improperly configured that, it may be that the SSID is not enabled on the AP. Your regulatory-domain should be set to the country that you are in.

    You could check the AP log, if there is a reason for the AP to not enable the 6GHz radio. Do you have enough power for the AP? In 802.3af (standard PoE, orange or red status led) the AP may not come up, or have the 6GHz radio disabled.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 13.  RE: AP-635, no 6 Ghz led

    Posted Jan 16, 2022 03:33 PM
    do you have WPA3 on? That is mandatory for 6 Ghz.

    ------------------------------
    Ari Kukkonen
    ------------------------------



  • 14.  RE: AP-635, no 6 Ghz led

    Posted Jan 17, 2022 03:00 AM
    Thanks Ari, i had WPA2, i didn´t know that WPA3 is mandatory

    ------------------------------
    Jörg Harth
    ------------------------------



  • 15.  RE: AP-635, no 6 Ghz led

    EMPLOYEE
    Posted Jul 19, 2022 09:11 AM
      |   view attached
    Make sure your wireless SSID is using WPA3 encryption and also under setting/miscellaneous -  enable the 6hgz radio. 



  • 16.  RE: AP-635, no 6 Ghz led

    Posted Jul 25, 2022 04:19 AM
    and also download latest DRT. My problem was fixed with DRT. I ordered first 635 in June and it was about 10 months later I finally got that 6 Ghz network open for production. Have been changing wifi-chips to AX210 on quite many laptops last couple of months.