Controllerless Networks

 View Only
last person joined: yesterday 

Instant Mode - the controllerless Wi-Fi solution that's easy to set up, is loaded with security and smarts, and won't break your budget
Back to discussions
Expand all | Collapse all

Mixed AP in Virtual controller, one ap not up.

This thread has been viewed 82 times

  • 1.  Mixed AP in Virtual controller, one ap not up.

    Posted Apr 05, 2022 11:43 PM
      |   view attached
    I have mixed ap - 303 (work well), 377 (problems resolved after upgrade) and 375 - not up in virtual controller, no channel no radio and etc. see att.
    377 name outdoor_90.
    375  name outdoor_91.

    303 - ArubaOS (MODEL: 303), Version 8.9.0.2
    377 - ArubaOS (MODEL: 377), Version 8.6.0.4
    375 - ArubaOS (MODEL: 375), Version 8.9.0.2

    Can i debug problem? Whuy 375 not up?

    Thanks for any help.



    ------------------------------
    Igor Trushin
    ------------------------------


  • 2.  RE: Mixed AP in Virtual controller, one ap not up.

    MVP EXPERT
    Posted Apr 06, 2022 06:42 AM
    All APs need to be on the same firmware version. How did you upgrade these? Have you also attempted to manually upgrade the 377 to the required firmware?

    ------------------------------
    Craig Syme
    ------------------------------

    Original Message


  • 3.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 07, 2022 12:22 AM
    Today i upgrade all AP to 8.9.0.2 firmware.it didn't work.
    Any ideas?

    ------------------------------
    Igor Trushin
    ------------------------------

    Original Message


  • 4.  RE: Mixed AP in Virtual controller, one ap not up.

    EMPLOYEE
    Posted Apr 07, 2022 01:59 AM
    so do you mean the radios on AP-375 are not active?
    if so can you get the output of these commands?

    • sh ap allowed-channels
    • sh ap deb driver-config


    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------

    Original Message


  • 5.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 07, 2022 02:14 AM
    OUTDOOR_91# sh ap allowed-channels

    Allowed Channels for AP Type 375 Country Code RU
    ------------------------------------------------
    PHY Type Allowed Channels
    -------- ----------------
    2.4GHz (indoor) 1 2 3 4 5 6 7 8 9 10 11 12 13
    5GHz (indoor) 36 40 44 48 52 56 60 64 132 136 140 144 149 153 157 161 165
    2.4GHz (outdoor) 1 2 3 4 5 6 7 8 9 10 11 12 13
    5GHz (outdoor) 36 40 44 48 52 56 60 64 132 136 140 144 149 153 157 161 165
    2.4GHz 40MHz (indoor) 1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    5GHz 40MHz (indoor) 36-40 44-48 52-56 60-64 132-136 140-144 149-153 157-161
    2.4GHz 40MHz (outdoor) 1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    5GHz 40MHz (outdoor) 36-40 44-48 52-56 60-64 132-136 140-144 149-153 157-161
    5GHz 80MHz (indoor) 36-48 52-64 132-144 149-161
    5GHz 80MHz (outdoor) 36-48 52-64 132-144 149-161
    5GHz 160MHz (indoor) 36-64
    5GHz 160MHz (outdoor) 36-64
    5GHz (DFS) None
    5GHz (ZWDFS) disable
    6GHz (indoor) None
    6GHz (LP indoor) None
    6GHz (outdoor) None
    6GHz 40MHz (indoor) None
    6GHz 40MHz (LP indoor) None
    6GHz 40MHz (outdoor) None
    6GHz 80MHz (indoor) None
    6GHz 80MHz (LP indoor) None
    6GHz 80MHz (outdoor) None
    6GHz 160MHz (indoor) None
    6GHz 160MHz (LP indoor) None
    6GHz 160MHz (outdoor) None
    OUTDOOR_91# sh ap deb driver-config

    OUTDOOR_91#

    ------------------------------
    Igor Trushin
    ------------------------------

    Original Message


  • 6.  RE: Mixed AP in Virtual controller, one ap not up.

    EMPLOYEE
    Posted Apr 07, 2022 02:19 AM
    can you do sh ap allowed-channels on AP-377 as well please?
    and from the VC do show aps

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------

    Original Message


  • 7.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 07, 2022 02:27 AM
      |   view attached
    sh ap on vc in attachment. s/n replaced.

    OUTDOOR_90# sh ver
    Aruba Operating System Software.
    ArubaOS (MODEL: 377), Version 8.9.0.2
    Website: http://www.arubanetworks.com
    (c) Copyright 2022 Hewlett Packard Enterprise Development LP.
    Compiled on 2022-02-01 at 01:53:03 PST (build 83074) by jenkins
    FIPS Mode :disabled

    AP uptime is 1 day 19 hours 38 minutes 55 seconds
    Reboot Time and Cause: AP rebooted Tue Apr 5 10:41:26 UTC 2022; System cmd at uptime 0D 0H 3M 29S: Image sync successful
    OUTDOOR_90# sh ap allowed-channels

    Allowed Channels for AP Type 377 Country Code RU
    ------------------------------------------------
    PHY Type Allowed Channels
    -------- ----------------
    2.4GHz (indoor) 1 2 3 4 5 6 7 8 9 10 11 12 13
    5GHz (indoor) 36 40 44 48 52 56 60 64 132 136 140 144 149 153 157 161 165
    2.4GHz (outdoor) 1 2 3 4 5 6 7 8 9 10 11 12 13
    5GHz (outdoor) 36 40 44 48 52 56 60 64 132 136 140 144 149 153 157 161 165
    2.4GHz 40MHz (indoor) 1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    5GHz 40MHz (indoor) 36-40 44-48 52-56 60-64 132-136 140-144 149-153 157-161
    2.4GHz 40MHz (outdoor) 1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    5GHz 40MHz (outdoor) 36-40 44-48 52-56 60-64 132-136 140-144 149-153 157-161
    5GHz 80MHz (indoor) 36-48 52-64 132-144 149-161
    5GHz 80MHz (outdoor) 36-48 52-64 132-144 149-161
    5GHz 160MHz (indoor) 36-64
    5GHz 160MHz (outdoor) 36-64
    5GHz (DFS) None
    5GHz (ZWDFS) disable
    6GHz (indoor) None
    6GHz (LP indoor) None
    6GHz (outdoor) None
    6GHz 40MHz (indoor) None
    6GHz 40MHz (LP indoor) None
    6GHz 40MHz (outdoor) None
    6GHz 80MHz (indoor) None
    6GHz 80MHz (LP indoor) None
    6GHz 80MHz (outdoor) None
    6GHz 160MHz (indoor) None
    6GHz 160MHz (LP indoor) None
    6GHz 160MHz (outdoor) None
    OUTDOOR_90#




    ------------------------------
    Igor Trushin
    ------------------------------

    Attachment(s)

    txt
    ariba-sh-ap.txt   6 KB 1 version
    Original Message


  • 8.  RE: Mixed AP in Virtual controller, one ap not up.

    EMPLOYEE
    Posted Apr 07, 2022 02:47 AM
    from the WebUI of your VC , under configuration change the installation type for AP-375



    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------

    Original Message


  • 9.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 07, 2022 03:04 AM
    Done. AP rebooted, nothing.

    ------------------------------
    Igor Trushin
    ------------------------------

    Original Message


  • 10.  RE: Mixed AP in Virtual controller, one ap not up.

    EMPLOYEE
    Posted Apr 07, 2022 03:12 AM
    see if enabling IPM makes a difference. I take it that the AP-375 is powered by PoE?
    SSH to AP-375 and from the configuration mode
    (config) #ipm <enter>
    (config) #(ipm) enable
    exit
    exit
    commit apply

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------

    Original Message


  • 11.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 07, 2022 03:20 AM
    Yes, AP powered by POE.
    i can't find ipm command on console.

    OUTDOOR_91# configure
    WARNING: CLI is not supported on member.
    OUTDOOR_91# ipm
    ^
    % Parse error
    OUTDOOR_91# sh ipm
    ^
    % Parse error

    ------------------------------
    Igor Trushin
    ------------------------------

    Original Message


  • 12.  RE: Mixed AP in Virtual controller, one ap not up.

    EMPLOYEE
    Posted Apr 07, 2022 03:23 AM
    first you need to
    AP-name# configure terminal
    We now support CLI commit model, please type "commit apply" for configuration to take effect.
    AP-name (config) #

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------

    Original Message


  • 13.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 07, 2022 03:27 AM
    OUTDOOR_91# configure terminal
    WARNING: CLI is not supported on member.
    OUTDOOR_91# ipm
    ^
    % Parse error
    OUTDOOR_91# sh ipm
    ^
    % Parse error

    ------------------------------
    Igor Trushin
    ------------------------------

    Original Message


  • 14.  RE: Mixed AP in Virtual controller, one ap not up.

    EMPLOYEE
    Posted Apr 07, 2022 03:29 AM
    sorry, run that on the VC

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------

    Original Message


  • 15.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 07, 2022 03:44 AM
    Done. What has to change?

    ------------------------------
    Igor Trushin
    ------------------------------

    Original Message


  • 16.  RE: Mixed AP in Virtual controller, one ap not up.

    EMPLOYEE
    Posted Apr 07, 2022 03:52 AM
    This is what IPM does
    https://www.arubanetworks.com/techdocs/Instant_88_WebHelp/Content/instant-ug/custom-iap-param/ipm.htm

    did that make any difference?  if not its time for you to contact Aruba Support.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------

    Original Message


  • 17.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 07, 2022 03:57 AM
    No any changes. Thanks a lot.

    ------------------------------
    Igor Trushin
    ------------------------------

    Original Message


  • 18.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Apr 22, 2022 03:52 PM
    If you are using POE, make sure that the AP is getting enough power. (Outdoor APs require POE+ while indoor APs run fine on POE.)

    If you run the command 
          show ap database long
    on the command line, your AP will show an 'I' under the Flags column

    If you run the command 
          show ap debug system-status ap-name name-of-ap
    when your AP is underpowered, it will show something like:
    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-AF
    LLDP Power : 0.0W
    Current Operational State : All radios disabled;

    When it had enough power directly from my switch, it looked like this:
    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-AF
    LLDP Power : Successfully negotiated at 20.8W
    Current Operational State : No restrictions (Overridden by LLDP)

    While properly powered from a POE+ power injector:
    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-AT
    LLDP Power : 0.0W
    Current Operational State : No restrictions

    While I would have expected the LLDP Power to show non-zero while on the POE+ injector, it seems to run just fine.

    ------------------------------
    Cathy Fasano
    ------------------------------

    Original Message


  • 19.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Jun 30, 2022 04:40 AM
    Hi Igor,


    If you can see that the AP is up on the GUI but there is no Radio info, then I suspect that the AP isn't getting PoE+
    You will either need to play with the switch port settings or use a PoE+ power injector.


    Cheers, Ewan.
    Original Message


  • 20.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Jun 30, 2022 04:46 AM
    thanks for your help.
    I solved problem. AP required POE+ injector, same switches  with POE+ port not worked.
     
     
    Igor Trushin



    Original Message


  • 21.  RE: Mixed AP in Virtual controller, one ap not up.

    Posted Jun 30, 2022 05:54 AM

    Hi Igor,

     

    Thanks for the update.

     

     

    Cheers,

    Ewan

     




    Original Message