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Access Point State Reason

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  • 1.  Access Point State Reason

    Posted Mar 29, 2022 10:02 AM

    Hi,

    Just wondered if anyone has any information on the State Reason column with the Infrastructure -> Access points screen on 8.9.0.3? I've check the admin guides and configuration guides and there doesn't seem to description the different "Reasons" for the state of each AP.,


    I have a number of APs sitting in "Hbt Timeout" which I can only assume means some sort of heartbeat timeout,​ but there appears to be no information in Aruba's own document or searching the web for info. Making it difficult to troubleshoot the problem. 

    Any pointers would be useful?



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    Fraser McKenzie
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  • 2.  RE: Access Point State Reason

    Posted Mar 30, 2022 05:02 AM
    Hi,

    I had the same problem and had a TAC ticket in progress.

    According to the TAC, the state reason is the reason why an AP booted last.

    But in version 8.9.0.3 this is a bug in the Web UI!
    In reality there are no hbt-timeouts.

    Official Bug AOS-231477 Dashboard->Infrastructure shows AP State reason as Hbt Timeout (CAP) /Auth Req (RAP)

    This bugs is kind of expected – The State reason



    Regards,
    ​

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    Andreas Greich
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    Original Message