Just updated MC to 8.10.0.4, same version as our controllers and still seeing the same issue. We believe all of our current settings should allow the radio to operate but it isn't. We have this same AP group operating over a dozen other APs without issue.
Since our software is configured correctly, we just opened a support case #5371467695
Original Message:
Sent: Feb 16, 2023 12:29 AM
From: onno
Subject: 6GHz radios are at 0dBm for one AP group
Channel conditions would not result in a radio being in AM mode. It's either configured for that mode, or 6GHz is not allowed for the country of operation based on the DRT file content, or some radio config is conflicting with the rules for 6GHz operation. For example, if the AP is configured for outdoor operation (not allowed for the 6GHz radio on this AP) or if WPA2 is configured (WPA3 is required).
Original Message:
Sent: Feb 16, 2023 12:23 AM
From: ktclingerman
Subject: 6GHz radios are at 0dBm for one AP group
Oh, we currently have LEDs turned off so I'm not sure. I can check that tomorrow. Looks like from the AP-630 series install guide an amber light means:
"Amber- solid Radio enabled in monitor or spectrum analysis mode"
I don't know why these APs would be in monitor mode, all of the channel qualities we have are "excellent"
Original Message:
Sent: Feb 15, 2023 09:41 PM
From: nate.ho
Subject: 6GHz radios are at 0dBm for one AP group
Hello,
Did you create a ticket for this? I've been noticing some odd behavior with a few of our 635 APs, seeing 0dBm for 10 6GHz radios. It seems it causes the AP to have an amber light for the 6GHz radio as well. Do you receive the same?
Also, when viewing the radios in Mobility Conductor, I've noticed those 10 radios are listed as "AM" for radio mode instead of "Access".
Thanks,
Nate
Original Message:
Sent: Feb 07, 2023 09:35 AM
From: ktclingerman
Subject: 6GHz radios are at 0dBm for one AP group
We have 360 AP-635 deployed, with 35 in this AP group. 18 of the 35 APs in this group are experiencing the issue.
The APs are running 8.10.0.4
Original Message:
Sent: Feb 06, 2023 02:55 AM
From: cordless
Subject: 6GHz radios are at 0dBm for one AP group
Thanks, PoE Power is correct.
What about the other questions:
What about those other correct working 635 APs? Are they in a different Group?
Did you install on all Devices the same OS already?
Original Message:
Sent: Feb 03, 2023 01:25 PM
From: ktclingerman
Subject: 6GHz radios are at 0dBm for one AP group
Wasn't aware the conductor should be higher than the controllers, thanks for that info. We will correct that soon.
(DCR7210-02) [MDC] *#show ap power-mgmt-statistics ap-name B0WAP-116AP Power Mgmt Status, Last update at 2023-02-03 12:56:09--------------------------------------------------------Attr Value---- -----LLDP Granted Power Eth 0: 25.5 Eth 1: 0.0LLDP Request Power Eth 0: 25.5 Eth 1: 25.5Power Supply POE-ATUSB Status USB Knob: Auto, USB Status: EnabledPSE Status N.A.ETH Status Eth 0:Enabled. Eth 1:Enabled.Radio 5GHz Chain 2*2Radio 5GHz Enable EnabledRadio 5GHz Power Full PowerRadio 2.4GHz Chain 2*2Radio 2.4GHz Enable EnabledRadio 2.4GHz Power Full PowerRadio 6GHz Chain 2*2Radio 6GHz Enable EnabledRadio 6GHz Power Full PowerSecond 5GHz Radio Chain 2*2Second 5GHz Radio Enable EnabledSecond 5GHz Radio Power Full PowerCPU Throttle 100%Power Consumption 10.2WIPM Enable EnabledITM Status Not Supported
Original Message:
Sent: Feb 03, 2023 03:24 AM
From: cordless
Subject: 6GHz radios are at 0dBm for one AP group
Please be sure that the Mobility Conductor has the same or higher Software Release than the Controllers in your case the controllers are newer than the Mobility Conductor.
Multiversion support is possible within some restrictions, like the Conductor has the highest or the same Software Release than the Controllers.
Does the AP gets enough PoE Power?
show ap power-mgmt-statistics ap-name XXX
Are those other working 635 APs in a different Group?
Original Message:
Sent: Feb 02, 2023 11:48 AM
From: ktclingerman
Subject: 6GHz radios are at 0dBm for one AP group
Controllers are 8.10.0.4_85195 LSR
Conductor is 8.10.0.2 LSR
We are using AP-635's in the US
We've never made any changes to the DRT file, but we have 370 APs online and are only seeing issues with these 18.
(DCR7210-02) [MDC] *#show ap allowed-channels country-code US ap-type 635Allowed Channels for AP Type 635 Country Code "US" Country "United States"--------------------------------------------------------------------------PHY Type Allowed Channels-------- ----------------2.4GHz (indoor) 1 2 3 4 5 6 7 8 9 10 115GHz (indoor) 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 144 149 153 157 161 1656GHz (LP indoor) 1 5 9 13 17 21 25 29 33 37 41 45 49 53 57 61 65 69 73 77 81 85 89 93 97 101 105 109 113 117 121 125 129 133 137 141 145 149 153 157 161 165 169 173 177 181 185 189 193 197 201 205 209 213 217 221 225 2292.4GHz (outdoor) 1 2 3 4 5 6 7 8 9 10 115GHz (outdoor) 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 144 149 153 157 161 1652.4GHz 40MHz (indoor) 1-5 2-6 3-7 4-8 5-9 6-10 7-115GHz 40MHz (indoor) 36-40 44-48 52-56 60-64 100-104 108-112 116-120 124-128 132-136 140-144 149-153 157-1616GHz 40MHz (LP indoor) 1-5 9-13 17-21 25-29 33-37 41-45 49-53 57-61 65-69 73-77 81-85 89-93 97-101 105-109 113-117 121-125 129-133 137-141 145-149 153-157 161-165 169-173 177-181 185-189 193-197 201-205 209-213 217-221 225-2292.4GHz 40MHz (outdoor) 1-5 2-6 3-7 4-8 5-9 6-10 7-115GHz 40MHz (outdoor) 36-40 44-48 52-56 60-64 100-104 108-112 116-120 124-128 132-136 140-144 149-153 157-1615GHz 80MHz (indoor) 36-48 52-64 100-112 116-128 132-144 149-1615GHz 80MHz (outdoor) 36-48 52-64 100-112 116-128 132-144 149-1616GHz 80MHz (LP indoor) 1-13 17-29 33-45 49-61 65-77 81-93 97-109 113-125 129-141 145-157 161-173 177-189 193-205 209-2215GHz 160MHz (indoor) None5GHz 160MHz (outdoor) None6GHz 160MHz (LP indoor) 1-29 33-61 65-93 97-125 129-157 161-189 193-2215GHz (DFS) 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 144
Original Message:
Sent: Feb 02, 2023 11:33 AM
From: cordless
Subject: 6GHz radios are at 0dBm for one AP group
Which Software Version are you using?
What AP type are you using?
Most Recent DRT File?
Original Message:
Sent: Feb 02, 2023 11:24 AM
From: ktclingerman
Subject: 6GHz radios are at 0dBm for one AP group
Yes
Original Message:
Sent: Feb 02, 2023 11:16 AM
From: cordless
Subject: 6GHz radios are at 0dBm for one AP group
Does the SSID has WPA3 Access configured?
if using WPA2 than the Radio will not come up because of violation Regulatory rules.
Original Message:
Sent: Feb 02, 2023 09:39 AM
From: ktclingerman
Subject: 6GHz radios are at 0dBm for one AP group
I have a pretty weird problem. In one of my AP groups/buildings I have 18 out of 35 APs that have a power level of 0 dBm/EIRP for the 6GHz radio.
Here is output from show ap bss-table:
Aruba AP BSS Table------------------bss ess port ip band/ht-mode/bandwidth ch/EIRP/max-EIRP type cur-cl ap name in-t(s) tot-t mtu acl-state acl fm flags cluster datazone--- --- ---- -- ---------------------- ---------------- ---- ------ ------- ------- ----- --- --------- --- -- ----- ------- --------94:64:24:c0:6b:61 VAP1 N/A 10.106.1.148 5GHz/HE/80MHz 161E/21.0/28.8 ap 1 B0WAP-116 0 40d:4h:26m:40s 1500 - 2 T KmTW3 A U no94:64:24:c0:6b:41 VAP1 N/A 10.106.1.148 2.4GHz/HE/20MHz 11/12.0/25.0 ap 0 B0WAP-116 0 40d:4h:26m:40s 1500 - 2 T KmTW3 A no94:64:24:c0:6b:40 VAP2 N/A 10.106.1.148 2.4GHz/HE/20MHz 11/12.0/25.0 ap 1 B0WAP-116 0 40d:4h:26m:40s 1500 - 133 T KmT A U no94:64:24:c0:6b:50 VAP1 N/A 10.106.1.148 6GHz/HE/160MHz 85S/0.0/15.9 ap 0 B0WAP-116 0 34d:8h:18m:46s 1500 - 2 T TWx3 A no94:64:24:c0:6b:60 VAP2 N/A 10.106.1.148 5GHz/HE/80MHz 161E/21.0/28.8 ap 5 B0WAP-116 0 40d:4h:26m:40s 1500 - 133 T KmT A U sU no
and the output of show ap-group:
AP group "B0"---------------------Parameter Value--------- -----Virtual AP VAP1Virtual AP VAP2802.11a radio profile default802.11a secondary radio profile N/A802.11g radio profile default802.11 6GHz radio profile default802.11 60GHz radio profile defaultEthernet interface 0 port configuration defaultEthernet interface 1 port configuration defaultEthernet interface 2 port configuration shutdownEthernet interface 3 port configuration shutdownEthernet interface 4 port configuration shutdownEthernet usb port configuration shutdownAP system profile Campus DefaultAP multizone profile default802.11a Traffic Management profile N/A802.11g Traffic Management profile N/ARegulatory Domain profile CAMPUS-MAINRF Optimization profile defaultRF Event Thresholds profile defaultIDS profile defaultMesh Radio profile defaultMesh Cluster profile N/AWiFi uplink profile N/AProvisioning profile N/AAP authorization profile N/AUSB profile defaultIoT radio profile N/AZigBee Service Profile N/AMesh Accesslist profile defaultAirslice profile defaultGPS service profile default
Finally, the 6GHz radio profile shown via show rf dot11-6GHz-radio-profile default:
6GHz radio profile "default"----------------------------Parameter Value--------- -----Radio enable EnabledMode ap-modeChannel N/ATransmit EIRP 15.0 dBmEnable CSA DisabledCSA Count 4Spectrum Monitoring DisabledSpectrum Monitoring Profile default-6ghzAdvertise 802.11d and 802.11h Capabilities EnabledBeacon Period 100 msecAdvertised regulatory max EIRP 0ARM/WIDS Override OFFFrame Bursting Mode DynamicManagement Frame Throttle interval 1 secManagement Frame Throttle Limit 30Maximum Distance 0 metersAdaptive Radio Management (ARM) Profile default-6ghzHigh-throughput Radio Profile default-6ghzAM Scanning Profile defaultMax Channel Bandwidth 160MHzMin Channel Bandwidth 80MHzMin EIRP 15 dBmMax EIRP 21 dBmEIRP offset 0 dBDeploy changes daily at N/AAssociation Boost DisabledRTS Mode defaultDynamic fragmentation level Level-0HE duration based RTS 1023HE Guard Interval 800ns 1600ns 3200nsHE MU-OFDMA EnabledHE MU-MIMO EnabledHE UL MU-MIMO DisabledIndividual TWT EnabledHE TXBF EnabledHE Supported MCS map 11,11,11,11,11,11,11,11Min MPDU start spacing 0 usecMaximum MPDU size 11454 bytesMax received A-MPDU size 65535 bytesMax transmitted A-MPDU size 65535 bytesBasic Rates 6 12 24Transmit Rates 6 9 12 18 24 36 48 54Beacon Rate defaultEnable Agile Multiband (MBO) for 6GHz Radio DisabledAdvertise 802.11k Capability for 6GHz Radio DisabledAdvertise AP Name for 6GHz Radio DisabledAdvertise Location Info DisabledDisable Probe Retry EnabledRRM IE Settings Profile for 6GHz default
We have several other buildings using this 6GHz radio profile, and all buildings are using the same Virtual AP profiles. In the past this building had the 6GHz radios completely disabled on many APs and we could only get them to come back online by re-provisioning the APs with the settings they already had.