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Airwave 8.3.0.2 (Multiple Issues )

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  • 1.  Airwave 8.3.0.2 (Multiple Issues )

    Posted Feb 18, 2024 07:13 AM

    Hello everyone,

    I've upgraded AirWave to version 8.3.0.2 with a fresh installation. I'm currently trying to add multiple VIAPs to it. While I've successfully added a number of VIAPs without any issues, there's one VIAP that's causing trouble. After adding it, the configuration initially shows good stats, but then it goes down, and the configuration status changes to 'verifying'. I've confirmed that the network connectivity between the VIAP and AirWave is working fine without any issues, but I can't seem to find the reason for this behavior. each VIAP has its own group and folder.

    Additionally, I'd like to clarify another point. The traffic analysis tab is not displaying any details, despite having enabled traffic analysis on the VIAP

    VIAP version : 8.6.0.15

    Thanks

     



  • 2.  RE: Airwave 8.3.0.2 (Multiple Issues )

    Posted May 06, 2024 04:38 AM

    Hello,

    I got the same problem after the migration of airwave (8.2.15.2 --> 8.3.0.2). 

    The configuration tab of my device list is on "Verifying" and my master ouptut this : "Down (Virtual Controller has not checked in for more than 5 minutes)".

    Thks




  • 3.  RE: Airwave 8.3.0.2 (Multiple Issues )

    Posted May 07, 2024 12:18 PM

    After the upgrade, we have 2, of a total of 8, Instant Clusters that won't check in.

    On the cluster side, it shows as connected after a restart, then goes to not connected, when using show ap debug airwave.

    Did you make any progress?

    If open a TAC case is the answer for everything, then why do these forums exist?




  • 4.  RE: Airwave 8.3.0.2 (Multiple Issues )

    Posted 11 days ago

    Hello,

    The problem was finally resolved after opened a case.

    The solution was to desactivate the option "Disable TLS 1.0 and 1.1 (AMP Setup > General > Additional AMP Services) that is activated since 8.3.0.2 version. 

    Thanks to the support.