There is no airgroup server in my network environment, it only appears in the customer's network.
If my post was useful, please Accept Solution and Give Kudos.
Original Message:
Sent: Feb 19, 2024 08:14 AM
From: nkuhl30
Subject: AOS 8.10.0.6 and AirPrint
Do you use AirGroup and have any wired AirGroup servers in your system?
Original Message:
Sent: Feb 18, 2024 08:36 PM
From: leo.ma
Subject: AOS 8.10.0.6 and AirPrint
I haven't come across a scenario where there are a lot of AirPrint servers.
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leo ma
Original Message:
Sent: Feb 18, 2024 10:15 AM
From: nkuhl30
Subject: AOS 8.10.0.6 and AirPrint
Thanks for responding. Do you have a lot of wired AirPrint servers on your network? For whatever reason, I have a hard time finding others using AirGroup with AirPrint, wired or wireless.
Original Message:
Sent: Feb 18, 2024 09:46 AM
From: zhipeng ma
Subject: AOS 8.10.0.6 and AirPrint
You might try 8.10.0.10
But I have not encountered this problem, so it may need to be tested in a lab environment.
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leo ma
Original Message:
Sent: Feb 18, 2024 09:37 AM
From: nkuhl30
Subject: AOS 8.10.0.6 and AirPrint
Just incase this helps anyone, we ended up downgrading back to 8.7.1.11 within the first few weeks of September. AirPrint is stable, somewhat, in 8.7 and not in 8.10.
Since moving to AOS 8, we've always had an issue with wired AirGroup servers disappearing after several days or weeks. This includes AirPlay and AirPrint servers. The only workaround is to reboot the MC or disable/renable Openflow.
After exhausting all troubleshooting measures, and using months of TAC support that led nowhere, I decided to take a spare AP-303h, disable the radios, and plug our wired AirPrint printers directly into the AP. These printers no longer disappear from clients and the controllers. It's been months and they're completely stable.
We do have a number of Apple TVs still wired in to the network and they continue to disappear after several days/weeks. However, that's not that big of an issue because Apple TVs also utilize bluetooth for discovery.
There have been newer few dot releases or 8.10 since we downgraded but I have no idea if these issues have been fixed or not.
Original Message:
Sent: Jul 13, 2023 11:08 AM
From: nkuhl1630
Subject: AOS 8.10.0.6 and AirPrint
Sure, no problem. However, my recent experiences with TAC have proven to be a waste of time.
And no, we do not have CPPM. We use FortiNAC for network access control.
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Nathan K
Original Message:
Sent: Jul 13, 2023 11:04 AM
From: Robert Viou
Subject: AOS 8.10.0.6 and AirPrint
Would be great to hear your results with TAC. You do not have Clearpass correct?
Thanks
Bob
Original Message:
Sent: 7/13/2023 10:53:00 AM
From: nkuhl1630
Subject: RE: AOS 8.10.0.6 and AirPrint
Hi Robert,
It's just AirPrint. Our Macs are both wired and wireless. I tested the printers on both wired and wireless as well but still the same result.
Again, bonjour discovery seems okay. AirPrint discovery dies after 10-20 minutes for each printer. However, the records are visible on the controllers.
I have a TAC appointment at 12PM today so they can look at it.
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Nathan K
Original Message:
Sent: Jul 13, 2023 10:47 AM
From: Robert Viou
Subject: AOS 8.10.0.6 and AirPrint
Do you see the same problem for Airplay or just Airprint? Also are the MAC's on wired or wireless?
Thanks
Bob
Original Message:
Sent: 7/10/2023 6:37:00 AM
From: nkuhl1630
Subject: RE: AOS 8.10.0.6 and AirPrint
Just a quick update. We upgraded to 8.10.0.7 over the weekend and the issue remains. AirPrint devices are visible to iOS/iPadOS for 10-20 minutes after a reboot. Then they drop off completely. However, Macs can find them without a problem using Bonjour. That's never been an issue.
Curiously, the records are always visible in the controller, it's just that iOS/iPadOS devices can't see them.
I'm assuming this is a bug and will open a case with TAC. Although, I'm not looking forward to going down that rabbit hole of lost time.
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Nathan K
Original Message:
Sent: Jun 27, 2023 10:44 AM
From: nkuhl1630
Subject: AOS 8.10.0.6 and AirPrint
Yeah I noticed that as well. However, I disconnected one of our printers from the wired network and connected it to wifi. The issue remains. It shows up for 10-20 minutes on iOS then disappears until the printer is rebooted. It's not a sleep issue either on the printers. I've maxed out the sleep settings on all of them.
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Nathan K
Original Message:
Sent: Jun 27, 2023 09:30 AM
From: viou
Subject: AOS 8.10.0.6 and AirPrint
there is a bug id for version 8.10.0.7 that sounds like this may be why for you, AOS-242343 page 35.
https://www.arubanetworks.com/techdocs/ArubaOS-8.x-Books/Release-Notes/810/ArubaOS-8.10.0.7-Release-Notes.pdf
first seen in ArubaOS 8.10.0.5
Original Message:
Sent: Jun 20, 2023 10:37 AM
From: nkuhl1630
Subject: AOS 8.10.0.6 and AirPrint
I would love to, however, this command is deprecated in 8.10. It's ridiculous. There's no way to control wired AirGroup servers in 8.10 and beyond without the use of CPPM, which we do not have.
However, when the printer is connected to wifi, it auto-associates to the ap-group. The printer's still become undiscoverable after 10-20 minutes on iOS.
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Nathan K
Original Message:
Sent: Jun 20, 2023 10:29 AM
From: viou
Subject: AOS 8.10.0.6 and AirPrint
Are you able to add a policy group entry to manually add to an ap-group for it to show up and test?
airgroup policy ap-group device-mac <mac address> <ap group name>
Thanks
Bob
Original Message:
Sent: Jun 19, 2023 08:13 PM
From: nkuhl1630
Subject: AOS 8.10.0.6 and AirPrint
We recently upgraded from 8.7.1.10 to 8.10.0.6 and AirPrint discovery seems to be broken. We have a few AirPrint printers that will show up on iOS/iPadOS devices for about 10-20 after the printer reboots. Then, like clockwork, they disappear and won't show up again until the printer reboots. After about 10-20 minutes, the issue repeats itself. I tested the printers on the wired and wireless networks. The issue is the same on both.
Curiously, the printers themselves always show in the AirGroup servers list, on the cluster, and never disappear. Macs can always see them as available bonjour printers, but they disappear on iOS and iPadOS.
Is anyone aware of any bugs? AirPrint discoverability by iOS and iPadOS devices in 8.7.1.10 was solid.
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Nathan K
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