Ok but I understand that I still need to have aruba OS image file:
In the WebUI
The following steps describe how to upgrade ArubaOS from a TFTP server, FTP server, or local file (step 1).
1. Download the ArubaOS image from the <madcap:conditionaltext data-mc-conditions="ArubaFrameStyles.ArubaCondition,ArubaFrameStyles.AlcatelCondition">customer support site</madcap:conditionaltext>.
2. Upload the ArubaOS image to a PC or workstation on your network.
3. Validate the SHA hash for the ArubaOS image:
a. Download the Aruba.sha256 file from the download directory.
b. Load the ArubaOS image to a Linux system and execute the sha256sum <filename> command. Alternatively, use a suitable tool for your operating system that can generate a SHA256 hash of a file.
c. Verify that the output produced by this command matches the hash value found on the <madcap:conditionaltext data-mc-conditions="ArubaFrameStyles.ArubaCondition,ArubaFrameStyles.AlcatelCondition">customer support site</madcap:conditionaltext>.
|
|
The ArubaOS image file is digitally signed and is verified using RSA2048 certificates preloaded at the factory. The Mobility Conductor or managed device will not load a corrupted ArubaOS image.
|
4. Log in to the ArubaOS WebUI from the Mobility Conductor.
5. Navigate to the Maintenance > Software Management > Upgrade page.
a. Select the Local File option from the Upgrade using drop-down list.
b. Click Browse from the Image file name to navigate to the saved image file on your PC or workstation.
6. Select the downloaded image file.
7. Choose the partition from the Partition to Upgrade option.
8. Enable the Reboot Controller After Upgrade toggle switch to automatically reboot after upgrading. If you do not want to reboot immediately, disable this option.
Am I correct or there is another option to get this image?
Original Message:
Sent: Jan 10, 2023 03:19 AM
From: Gorazd Kikelj
Subject: AP315 not discovered by ADP
Did you try to reinstall the OS image? As it was previously written, sometimes you need to do it multiple times. In worst case you will need to clear OS image from partition 0 and update it via boot loader.
Best, Gorazd
------------------------------
Gorazd Kikelj
Original Message:
Sent: Jan 09, 2023 08:46 AM
From: Patryk Smolarek
Subject: AP315 not discovered by ADP
I lost hope a little bit but I return to the topic to summarize the issue.
I've checked options for upgrading and I see that access to the support site is needed but I don't have this and I don't have the company yet.
My assumption from the beginning was to just buy the license only for the APs and run those devices in my home environment.
This second hand controller was upgraded on the previous owner side and from the beginning I saw the warning about "Ancillary files are not present" but because I didn't find the clear information about this I thought that this is not real issue related to my problems with the APs.
Do you have any other idea how to resolve the issue or only aruba support can fix this?
Original Message:
Sent: Dec 20, 2022 05:43 AM
From: Herman Robers
Subject: AP315 not discovered by ADP
Can you try to upgrade the controller again to the same version? In some upgrade paths, the controller upgrade needs to be done twice in order to get the 'ancillary image' properly installed. You may see messages in the controller log or CLI that indicates that you would need to upgrade once more. Normally these messages mean that the controller version does not support the AP, but 6.5.4 should support the AP-315.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Dec 16, 2022 10:16 AM
From: Patryk Smolarek
Subject: AP315 not discovered by ADP
The controller have the ip 192.168.1.254 and I have access to the WebUI under this ip. I've created the vlan 2 (192.168.2.x) only for the AP purpose.
I've checked the 'show log all 100" and this is the result (looks very bad):
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str l ine 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 1 1955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 1 1955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 1 1955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 1 1955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system err or has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:16 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <305059> <3917> <WARN> |stm| Version (null) is not compatible with AP 48:4a:e9:c7:ec:78 with type 315, mac 48:4a:e9:c7:ec:78
Dec 16 10:53:17 stm[3917]: <305059> <3917> <WARN> |stm| Version (null) is not compatible with AP 48:4a:e9:c7:ec:78 with type 315, mac 48:4a:e9:c7:ec:78
Dec 16 10:53:17 stm[3917]: <305059> <3917> <WARN> |stm| Version (null) is not compatible with AP 48:4a:e9:c7:ec:78 with type 315, mac 48:4a:e9:c7:ec:78
Dec 16 10:53:17 stm[3917]: <305059> <3917> <WARN> |stm| Version (null) is not compatible with AP 48:4a:e9:c7:ec:78 with type 315, mac 48:4a:e9:c7:ec:78
Dec 16 10:53:17 stm[3917]: <305059> <3917> <WARN> |stm| Version (null) is not compatible with AP 48:4a:e9:c7:ec:78 with type 315, mac 48:4a:e9:c7:ec:78
Dec 16 10:53:17 stm[3917]: <305059> <3917> <WARN> |stm| Version (null) is not compatible with AP 48:4a:e9:c7:ec:78 with type 315, mac 48:4a:e9:c7:ec:78
Dec 16 10:53:17 stm[3917]: <305059> <3917> <WARN> |stm| Version (null) is not compatible with AP 48:4a:e9:c7:ec:78 with type 315, mac 48:4a:e9:c7:ec:78
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 11846 error stat /mswitch/sap/ipq806x.ari failed: No such file or directory.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Dec 16 10:53:17 stm[3917]: <399803> <3917> <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_is_version_supported line 11955 error Can't get the version string of AP 315 and bootfile ipq806x.ari.
Original Message:
Sent: Dec 13, 2022 09:46 AM
From: Colin Joseph
Subject: AP315 not discovered by ADP
192.168.2.3 255.255.255.0 <-----------------
Running ADP...Done. Master is 192.168.1.254
Your dhcp server is only supplying an ip address and subnet mask. It is not providing a default gateway to that AP. Try correcting that.
------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
Original Message:
Sent: Dec 13, 2022 02:44 AM
From: Patryk Smolarek
Subject: AP315 not discovered by ADP
Yes, my controller ip is 192.168.1.254
Maybe I will describe my current configuration to avoid misunderstanding because I could wrong understand previous instructions.
I've defined 2 VLANs
ID 1: 192.168.1.254 (assigned ports 0,2,4)
ID 2: 192.168.2.1 (assigned ports 0,1,2,4,6)
AP is directly connected to port 6
Port 2 is connected to port 4 and those ports are defined as the trunk ports (the same is for 0).
Is the CDP option also available on the controller? In my configuration/ports/6 options I can see only the LLDP (e.g PDU transmission, Reception of LLDP PDUs, LLDP-MED TLVs). Those options can be used alternatively?
Original Message:
Sent: Dec 12, 2022 06:16 AM
From: Herman Robers
Subject: AP315 not discovered by ADP
Is you controller IP 192.168.1.254 and reachable from the AP?
Also, does the controller have a route back (or directly connected)?
Through CDP the AP will connect to the controller-ip. You may need to change that with directly connected APs.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Dec 08, 2022 09:51 AM
From: Patryk Smolarek
Subject: AP315 not discovered by ADP
I've tried the "ugly" method and I thought that I've failed with it so I got the cable to check what is inside this AP. The AP console show me this:
eth0
Radio: qca9983#0, qca9990#1
Reset: cold
FIPS: passed
Hit <Enter> to stop autoboot: 0
Checking image @ 0x0
Invalid image format version: 0x0
Checking image @ 0x2000000
Copying image from 0x44000000
Image is signed; verifying checksum... passed
Signer Cert OK
Policy Cert OK
RSA signature verified.
[ 0.000000]
[ 0.000000] Aruba Networks
[ 0.000000] ArubaOS Version 6.5.0.0 (build 54817 / label #54817)
[ 0.000000] Built by p4build@corfu on 2016-04-28 at 07:05:41 PDT (gcc version 4.6.3 20120201 (prerelease) (Linaro GCC 4.6-2012.02) )
[ 0.000000] CPU: ARMv7 Processor [512f04d0] revision 0 (ARMv7), cr=10c5387d
[ 0.000000] CPU: PIPT / VIPT nonaliasing data cache, PIPT instruction cache
[ 0.000000] Machine: IPQ806X wave-2 board
[ 0.000000] Flash variant: default
[ 0.000000] msm_reserve_memory: 0x44600000, 0x200000
[ 0.000000] Memory policy: ECC disabled, Data cache writealloc
[ 0.000000] Built 1 zonelists in Zone order, mobility grouping on. Total pages: 123178
[ 0.075695] CPU1: Booted secondary processor
[ 0.091877] AXI: msm_bus_fabric_init_driver(): msm_bus_fabric_init_driver
[ 0.102717] clk_tbl_nss - loaded
[ 0.226491] PCI: enabling device 0000:02:00.0 (0140 -> 0143)
[ 0.226647] PCI: enabling device 0000:00:00.0 (0140 -> 0143)
[ 3.199843] get_bootconfig_partition: no dual boot info in shared memory
[ 4.903061] m25p80 spi5.0: found mx25u3235f, expected s25fl512s
[ 7.374008] Found AT97SC3203 on i2c-gpio0
[ 7.432146] no pmic restart interrupt specified
[ 8.072789]
[ 8.072789] Starting Kernel SHA1 KAT ...Completed Kernel SHA1 KAT
[ 8.152014] Starting Kernel HMAC-SHA1 KAT ...Starting Kernel DES KAT ...Completed Kernel DES KAT
[ 8.258325] Starting Kernel AES KAT ...Completed Kernel AES KAT
[ 8.302030]
[ 8.347860] Completed Kernel HMAC-SHA1 KAT
[ 8.397844] Starting Kernel AESGCM KAT ...Completed Kernel AESGCM KAT
AP-type has_ble_support: ONBOARD.
Domain Name: arubanetworks.com
No panic info available
Writing /dev/ttyHSL2 into /tmp/ble_port
Enabling ble_daemon via nanny
[ 11.684098] nss_driver - Turbo Support 1
[ 11.723617] nss_driver - fw of size 186944 bytes copied to load addr: 40800000, nss_id : 1
[ 12.913245] drvlog_mod: module license 'Proprietary' taints kernel.
[ 12.975945] Disabling lock debugging due to kernel taint
[ 13.068416] init_asap_mod: installation:0
Starting watchdog process...
Getting an IP address...
192.168.2.3 255.255.255.0
Running ADP...Done. Master is 192.168.1.254
[ 49.747235] PCI: enabling device 0000:01:00.0 (0140 -> 0142)
[ 55.485910] Startup Mode-0 set
[ 55.511558] htt_peer_map_timer_init Enter pdev dd0c0000 hrtimer dd0c2790
[ 55.590128]
[ 55.590128] htt_alloc_peer_map_mem : Alloc Success : host q vaddr dc70c000 paddr 5dc0c000
[ 55.706810]
[ 55.706810] htt_alloc_peer_map_mem : Flush Interval Configured to 256 pkts
[ 55.808997]
[ 55.808997] SERIAL NUMBER: : wifi0
[ 55.809028]
[ 55.956263] wmi_ready_event_rx: WMI UNIFIED READY event
[ 56.048297] ol_ath_smart_ant_attach: Firmware doest not support Smart Antenna.
[ 56.122336] ol_ath_smart_ant_attach: Hardware doest not support Smart Antenna.
[ 56.208840] dfs_attach: event log disabled by default
[ 56.272383] bond0 address=48:4a:e9:c7:ec:78
[ 56.319181] br0 address=48:4a:e9:c7:ec:78
[ 56.367104] wifi0: AP type AP-315, radio 0, max_bssids 16
[ 56.431740] Resetting spectral chainmask to Rx chainmask
[ 56.599250] Resetting spectral chainmask to Rx chainmask
[ 56.650702] Init the PCAP for radio0 offload 1.
[ 56.704935] PCI: enabling device 0000:03:00.0 (0140 -> 0142)
[ 58.009184] Startup Mode-0 set
[ 58.034926] htt_peer_map_timer_init Enter pdev d8310000 hrtimer d8312790
[ 58.113402]
[ 58.113433] htt_alloc_peer_map_mem : Alloc Success : host q vaddr d95fa000 paddr 5aafa000
[ 58.230115]
[ 58.230115] htt_alloc_peer_map_mem : Flush Interval Configured to 256 pkts
[ 58.332271]
[ 58.332271] SERIAL NUMBER: : wifi1
[ 58.332302]
[ 58.480099] wmi_ready_event_rx: WMI UNIFIED READY event
[ 58.538925] ol_ath_smart_ant_attach: Firmware doest not support Smart Antenna.
[ 58.618712] ol_ath_smart_ant_attach: Hardware doest not support Smart Antenna.
[ 58.705217] dfs_attach: event log disabled by default
[ 58.767291] bond0 address=48:4a:e9:c7:ec:78
[ 58.815588] br0 address=48:4a:e9:c7:ec:78
[ 58.863480] wifi1: AP type AP-315, radio 1, max_bssids 16
[ 58.928084] Resetting spectral chainmask to Rx chainmask
[ 58.991627] Resetting spectral chainmask to Rx chainmask
[ 59.055513] Init the PCAP for radio1 offload 1.
[ 59.117869] pktlog_init: Initializing Pktlog for AR900B, pktlog_hdr_size = 16
[ 59.195938] pktlog_init: Initializing Pktlog for AR900B, pktlog_hdr_size = 16
AP rebooted caused by cold HW reset(power loss)
shutting down watchdog process (nanny will restart it)...
<<<<< Welcome to the Access Point >>>>>
[ 61.069603] busybox (2320): /proc/2317/oom_adj is deprecated, please use /proc/2317/oom_score_adj instead.
~ #
If I well understand it looks like this "ugly" method finally works because I can see that IP address of my second VLAN is assigned to the AP (192.168.2.3 255.255.255.0) but I still can't see this AP under my 7010 controller. Could you check the log below and tell me if you see what is wrong?
Original Message:
Sent: Nov 28, 2022 09:46 AM
From: Herman Robers
Subject: AP315 not discovered by ADP
One 'ugly' method might be to configure one switch port in the 'normal VLAN' and another in VLAN2 (untagged) and plug a cable between those ports to get both VLANs interconnected. Then if you have the AP port with tagged VLAN2, you should get an IP address if it indeed uses a tagged VLAN of 2. That only works if you have 2 ports left on your switch, and if spanning tree does not kick in.
The suggested method of creating VLAN2 on the controller and create a DHCP on there may also work, but may be a bit more work for something that is (hopefully) temporary.
If you have access, you probably can remove the management VLAN configuration.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Nov 25, 2022 08:49 AM
From: Patryk Smolarek
Subject: AP315 not discovered by ADP
This capture is from the 7010 controller port and unfortunatelly I don't have the console cable to AP315. So I understand that the VLAN ID can be the problem. So far my understanding is as you described but this is everything what I know. The APs were pin-button reseted and I was surprised that there are looking the vlan 2 ID.
I've tried to create new vlan with ID 2 on the port to which the AP is connected but with no possitive effect. Maybe I am doing something wrong in my steps so if this is no problem could you describe your steps to create separated vlan with ID 2 and DHCP enabled? As I mentioned before my DHCP is right now on the router.
Original Message:
Sent: Nov 25, 2022 03:32 AM
From: Herman Robers
Subject: AP315 not discovered by ADP
In the capture, it seems that the DHCP request/discover packet is sent 'tagged' in VLAN 2. Is that because of the way you captured the packet? If this capture is from the actual switch port that connects the AP, that seems bad. Do you have a console cable for the AP? Then you can check if there is vlan config left somewhere in the AP, and try resetting the management VLAN from the apboot. Doing another hardware pin-button factory reset may work as well to get such config removed, or if that doesn't work configure a tagged VLAN 2 on the AP port and assign an IP on there.
Aruba support may help as well as I found that if you are in a situation where there is a management VLAN in the AP, it can take a few attempts to get rid of that config and you need to watch the logs carefully. The AP can retrieve the management VLAN from a backup which survives some types of AP resets.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Nov 24, 2022 08:07 AM
From: Patryk Smolarek
Subject: AP315 not discovered by ADP
Yes, my understanding is that the DHCP is handled by the router so the DHCP server inside the aruba 7010 is not enabled. I am able to connect another devices to this network e.g right now I have my laptop connected to the controller and under the 192.168.1.1 I see the router configuration site under 192.168.1.254 I see the aruba controller configuration site and I have also access to the internet.
Original Message:
Sent: Nov 24, 2022 07:39 AM
From: Herman Robers
Subject: AP315 not discovered by ADP
Do you have a DHCP server running in that VLAN? That would typically run on the default gateway.
If you plug in your laptop wired in the AP port, do you get an IP address in that case?
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Nov 24, 2022 03:25 AM
From: Patryk Smolarek
Subject: AP315 not discovered by ADP
Thank you for your answer. Good to hear that my understanding is correct and at start I should be able to connect the APs to the controller without the license.
I've the controller ip defined as IPv4 VLAN 1: 192.168.1.254 (default gateway 192.168.1.1) and my APs are connected to the 1st and 2nd port of the controller.
I don't think that those APs get the ip address.
This is what I see from the AP pcap (repeated many times):
No. Time Source Destination Protocol Length Info
1 0.000000 0.0.0.0 255.255.255.255 DHCP 520 DHCP Discover - Transaction ID 0x3cb54b00
Frame 1: 520 bytes on wire (4160 bits), 520 bytes captured (4160 bits)
Encapsulation type: Ethernet (1)
Arrival Time: Jun 3, 2022 17:24:50.079908000 Środkowoeuropejski czas letni
[Time shift for this packet: 0.000000000 seconds]
Epoch Time: 1654269890.079908000 seconds
[Time delta from previous captured frame: 0.000000000 seconds]
[Time delta from previous displayed frame: 0.000000000 seconds]
[Time since reference or first frame: 0.000000000 seconds]
Frame Number: 1
Frame Length: 520 bytes (4160 bits)
Capture Length: 520 bytes (4160 bits)
[Frame is marked: False]
[Frame is ignored: False]
[Protocols in frame: eth:ethertype:vlan:ethertype:ip:udp:dhcp]
[Coloring Rule Name: UDP]
[Coloring Rule String: udp]
Ethernet II, Src: HewlettP_c7:ee:bc (48:4a:e9:c7:ee:bc), Dst: Broadcast (ff:ff:ff:ff:ff:ff)
Destination: Broadcast (ff:ff:ff:ff:ff:ff)
Source: HewlettP_c7:ee:bc (48:4a:e9:c7:ee:bc)
Type: 802.1Q Virtual LAN (0x8100)
802.1Q Virtual LAN, PRI: 0, DEI: 0, ID: 2
000. .... .... .... = Priority: Best Effort (default) (0)
...0 .... .... .... = DEI: Ineligible
.... 0000 0000 0010 = ID: 2
Type: IPv4 (0x0800)
Internet Protocol Version 4, Src: 0.0.0.0, Dst: 255.255.255.255
0100 .... = Version: 4
.... 0101 = Header Length: 20 bytes (5)
Differentiated Services Field: 0x00 (DSCP: CS0, ECN: Not-ECT)
Total Length: 502
Identification: 0x0000 (0)
Flags: 0x00
...0 0000 0000 0000 = Fragment Offset: 0
Time to Live: 64
Protocol: UDP (17)
Header Checksum: 0x78f8 [validation disabled]
[Header checksum status: Unverified]
Source Address: 0.0.0.0
Destination Address: 255.255.255.255
User Datagram Protocol, Src Port: 68, Dst Port: 67
Dynamic Host Configuration Protocol (Discover)
Message type: Boot Request (1)
Hardware type: Ethernet (0x01)
Hardware address length: 6
Hops: 0
Transaction ID: 0x3cb54b00
Seconds elapsed: 104
Bootp flags: 0x0000 (Unicast)
0... .... .... .... = Broadcast flag: Unicast
.000 0000 0000 0000 = Reserved flags: 0x0000
Client IP address: 0.0.0.0
Your (client) IP address: 0.0.0.0
Next server IP address: 0.0.0.0
Relay agent IP address: 0.0.0.0
Client MAC address: HewlettP_c7:ee:bc (48:4a:e9:c7:ee:bc)
Client hardware address padding: 00000000000000000000
Server host name not given
Boot file name not given
Magic cookie: DHCP
Option: (53) DHCP Message Type (Discover)
Length: 1
DHCP: Discover (1)
Option: (61) Client identifier
Length: 7
Hardware type: Ethernet (0x01)
Client MAC address: HewlettP_c7:ee:bc (48:4a:e9:c7:ee:bc)
Option: (60) Vendor class identifier
Length: 7
Vendor class identifier: ArubaAP
Option: (55) Parameter Request List
Length: 10
Parameter Request List Item: (1) Subnet Mask
Parameter Request List Item: (3) Router
Parameter Request List Item: (4) Time Server
Parameter Request List Item: (6) Domain Name Server
Parameter Request List Item: (12) Host Name
Parameter Request List Item: (15) Domain Name
Parameter Request List Item: (28) Broadcast Address
Parameter Request List Item: (42) Network Time Protocol Servers
Parameter Request List Item: (43) Vendor-Specific Information
Parameter Request List Item: (60) Vendor class identifier
Option: (255) End
Option End: 255
Padding: 000000000000000000000000000000000000000000000000000000000000000000000000…
Original Message:
Sent: Nov 23, 2022 09:47 AM
From: Herman Robers
Subject: AP315 not discovered by ADP
Do you have the APs connected to the VLAN which holds the 'controller-ip'?
And do the APs get an IP address? In such case having a serial console cable may help to determine what happens and how the controller discovery is performed (what methods). I think ADP is quite late in the list of other discovery methods (static, DHCP, DNS, etc).
Without license, I think the AP is supposed to be visible on the controller but with the L-flag (unlicensed) in show ap active.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Nov 22, 2022 08:42 AM
From: Patryk Smolarek
Subject: AP315 not discovered by ADP
Hello,
I am new in the aruba networks and I'm trying to run aruba 7010 with 2 x AP315 (those are not the IAP).
I've configured the initial setup of the controller (OS 6.5.4.12) and it looks like the controller works right now as expected (like the switch).
I've connected to the controller two AP315 (after factory reset) and I've expected that the ADP will automatically detect those devices but in fact this not happened. It looks like the booting on the APs is over and over again. I've checked the ADP if it is enabled and it looks like it is.
I don't have the AP license applied yet but at start I want to check if my devices are correctly discovered and I want to see the controller message that there is no license but the APs are connected.
Is this possible or at start I need to activate the license for the APs?