Controllerless Networks

I've got an issue with a network with 23 Aruba AP505 devices. The devices suddenly don't have management options anymore. I only see Monitoring, Maintenance & support when I logon to the devices. Also, I named all devices from 01-23 but suddenly one of them has been renamed to 1001-AP-CNM...

What do you see when you log into the Virtual Controller AP? Have you checked to see if management is set to Aruba Central?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
------------------------------

Original Message:
Sent: Jul 29, 2022 05:33 AM
From: Frank Graux
Subject: AP505 Local Management Gone

I've got an issue with a network with 23 Aruba AP505 devices. The devices suddenly don't have management options anymore. I only see Monitoring, Maintenance & support when I logon to the devices. Also, I named all devices from 01-23 but suddenly one of them has been renamed to 1001-AP-CNM...

Any idea what may cause this?

Hi, it looks like it’s being managed by Aruba Central as these are generally the only options you get when it is

Sent from my iPhone


Original Message:
Sent: 8/1/2022 1:13:00 PM
From: DB86
Subject: RE: AP505 Local Management Gone

What do you see when you log into the Virtual Controller AP? Have you checked to see if management is set to Aruba Central?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
------------------------------

Original Message:
Sent: Jul 29, 2022 05:33 AM
From: Frank Graux
Subject: AP505 Local Management Gone

I've got an issue with a network with 23 Aruba AP505 devices. The devices suddenly don't have management options anymore. I only see Monitoring, Maintenance & support when I logon to the devices. Also, I named all devices from 01-23 but suddenly one of them has been renamed to 1001-AP-CNM...

Any idea what may cause this?

I can indeed see the management is set to aruba central. The issue is we do not have an Aruba Central account.

How can the access points get randomly assigned to somebody's aruba account and how do we get them out when we don't know who they are assigned to?

Original Message:
Sent: Aug 01, 2022 01:12 PM
From: Dustin Burns
Subject: AP505 Local Management Gone

What do you see when you log into the Virtual Controller AP? Have you checked to see if management is set to Aruba Central?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Jul 29, 2022 05:33 AM
From: Frank Graux
Subject: AP505 Local Management Gone

I've got an issue with a network with 23 Aruba AP505 devices. The devices suddenly don't have management options anymore. I only see Monitoring, Maintenance & support when I logon to the devices. Also, I named all devices from 01-23 but suddenly one of them has been renamed to 1001-AP-CNM...

Any idea what may cause this?

Did you buy these through an Aruba Partner? The APs may be used / grey market? A TAC call should get you your answers as far as the Greenlake hardware assignment. Its possible someone else has this device added in their central instance. You should be able to isolate the cluster from central and gain control again if you block outbound traffic from the AP IP addresses / Subnet.

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
------------------------------

Original Message:
Sent: Aug 01, 2022 01:34 PM
From: Frank Graux
Subject: AP505 Local Management Gone

I can indeed see the management is set to aruba central. The issue is we do not have an Aruba Central account.

How can the access points get randomly assigned to somebody's aruba account and how do we get them out when we don't know who they are assigned to?

Original Message:
Sent: Aug 01, 2022 01:12 PM
From: Dustin Burns
Subject: AP505 Local Management Gone

What do you see when you log into the Virtual Controller AP? Have you checked to see if management is set to Aruba Central?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Jul 29, 2022 05:33 AM
From: Frank Graux
Subject: AP505 Local Management Gone

I've got an issue with a network with 23 Aruba AP505 devices. The devices suddenly don't have management options anymore. I only see Monitoring, Maintenance & support when I logon to the devices. Also, I named all devices from 01-23 but suddenly one of them has been renamed to 1001-AP-CNM...

Any idea what may cause this?

Hi Dustin,

We are an HPE reseller and the AP's where purchased through Ingram Micro. I've submitted a support case with HPE.

Will keep you posted. :)
Original Message:
Sent: Aug 01, 2022 03:12 PM
From: Dustin Burns
Subject: AP505 Local Management Gone

Did you buy these through an Aruba Partner? The APs may be used / grey market? A TAC call should get you your answers as far as the Greenlake hardware assignment. Its possible someone else has this device added in their central instance. You should be able to isolate the cluster from central and gain control again if you block outbound traffic from the AP IP addresses / Subnet.

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Aug 01, 2022 01:34 PM
From: Frank Graux
Subject: AP505 Local Management Gone

I can indeed see the management is set to aruba central. The issue is we do not have an Aruba Central account.

How can the access points get randomly assigned to somebody's aruba account and how do we get them out when we don't know who they are assigned to?

Original Message:
Sent: Aug 01, 2022 01:12 PM
From: Dustin Burns
Subject: AP505 Local Management Gone

What do you see when you log into the Virtual Controller AP? Have you checked to see if management is set to Aruba Central?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Jul 29, 2022 05:33 AM
From: Frank Graux
Subject: AP505 Local Management Gone

I've got an issue with a network with 23 Aruba AP505 devices. The devices suddenly don't have management options anymore. I only see Monitoring, Maintenance & support when I logon to the devices. Also, I named all devices from 01-23 but suddenly one of them has been renamed to 1001-AP-CNM...

Any idea what may cause this?

please let us know how you go.

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
------------------------------

Original Message:
Sent: Aug 03, 2022 05:01 AM
From: Frank Graux
Subject: AP505 Local Management Gone

Hi Dustin,

We are an HPE reseller and the AP's where purchased through Ingram Micro. I've submitted a support case with HPE.

Will keep you posted. :)
Original Message:
Sent: Aug 01, 2022 03:12 PM
From: Dustin Burns
Subject: AP505 Local Management Gone

Did you buy these through an Aruba Partner? The APs may be used / grey market? A TAC call should get you your answers as far as the Greenlake hardware assignment. Its possible someone else has this device added in their central instance. You should be able to isolate the cluster from central and gain control again if you block outbound traffic from the AP IP addresses / Subnet.

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Aug 01, 2022 01:34 PM
From: Frank Graux
Subject: AP505 Local Management Gone

I can indeed see the management is set to aruba central. The issue is we do not have an Aruba Central account.

How can the access points get randomly assigned to somebody's aruba account and how do we get them out when we don't know who they are assigned to?

Original Message:
Sent: Aug 01, 2022 01:12 PM
From: Dustin Burns
Subject: AP505 Local Management Gone

What do you see when you log into the Virtual Controller AP? Have you checked to see if management is set to Aruba Central?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Jul 29, 2022 05:33 AM
From: Frank Graux
Subject: AP505 Local Management Gone

I've got an issue with a network with 23 Aruba AP505 devices. The devices suddenly don't have management options anymore. I only see Monitoring, Maintenance & support when I logon to the devices. Also, I named all devices from 01-23 but suddenly one of them has been renamed to 1001-AP-CNM...

Any idea what may cause this?

Created a case with HPE support. Turns out the Access Points are registered to a company in the Netherlands we never heard of. They are going to remove them from their Aruba Cloud account.
Original Message:
Sent: Aug 01, 2022 03:12 PM
From: Dustin Burns
Subject: AP505 Local Management Gone

Did you buy these through an Aruba Partner? The APs may be used / grey market? A TAC call should get you your answers as far as the Greenlake hardware assignment. Its possible someone else has this device added in their central instance. You should be able to isolate the cluster from central and gain control again if you block outbound traffic from the AP IP addresses / Subnet.

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Aug 01, 2022 01:34 PM
From: Frank Graux
Subject: AP505 Local Management Gone

I can indeed see the management is set to aruba central. The issue is we do not have an Aruba Central account.

How can the access points get randomly assigned to somebody's aruba account and how do we get them out when we don't know who they are assigned to?

Original Message:
Sent: Aug 01, 2022 01:12 PM
From: Dustin Burns
Subject: AP505 Local Management Gone

What do you see when you log into the Virtual Controller AP? Have you checked to see if management is set to Aruba Central?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Jul 29, 2022 05:33 AM
From: Frank Graux
Subject: AP505 Local Management Gone

I've got an issue with a network with 23 Aruba AP505 devices. The devices suddenly don't have management options anymore. I only see Monitoring, Maintenance & support when I logon to the devices. Also, I named all devices from 01-23 but suddenly one of them has been renamed to 1001-AP-CNM...

Any idea what may cause this?