ok I better disable 36S and 100S then as we are next to marine industries so I guess radar is often used.
Original Message:
Sent: Apr 04, 2024 01:37 AM
From: ariyap
Subject: AP655 5G Radio turn off
The two 160MHz channels are 36S and 100S
Dynamic Frequency Selection (DFS), a mandate for radio systems operating in the 5 GHz band to identify and avoid interference with radar systems. So When an 802.11 radio detects radar, it vacates its channel and switches to another channel but should wait for period of 10min (I think) of inactivity
------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
Original Message:
Sent: Apr 04, 2024 01:23 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
Hello Carson,
I am not technical, so which are the 160 MHz channels?
And what is DFS channel?
Original Message:
Sent: Apr 04, 2024 01:18 AM
From: chulcher
Subject: AP655 5G Radio turn off
That or remove the two 160 MHz channels from the allowed list. If you disable 160 MHz in the ARM settings then the 6 GHz will also go to 80 MHz...which might also be a good thing but at least 6 GHz isn't going to suffer from DFS channel restrictions.
arm wide-bands all 80mhz-support 160mhz-support auto a-channels 36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136,140,149,153,157,161,165,36+,44+,52+,60+,100+,108+,116+,124+,132+,149+,157+,36E,52E,100E,116E,149E,36S,100S g-channels 3,7,8,9,10,11,12,13,7+,8+,9+ min-tx-power 9 max-tx-power 127 band-steering-mode prefer-higher-band air-time-fairness-mode fair-access channel-quality-aware-arm-disable client-aware scanning client-match client-match slb-mode 3
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Carson Hulcher, ACEX#110
Original Message:
Sent: Apr 04, 2024 01:12 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
Hello Carson,
thanks for looking at the logs, so this setting is at Config->RF->ARM->Access Point Control->160MHz support change to NONE?
Original Message:
Sent: Apr 04, 2024 12:58 AM
From: chulcher
Subject: AP655 5G Radio turn off
Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels. You're getting radar hits and the radio has to stop operations. Move to 80 MHz or even 40 MHz for 5 GHz.
show ap arm historyInterface :wifi0Phy-Type :5GHzARM History-----------Time of Change Old Channel New Channel Old Power New Power Reason Result-------------- ----------- ----------- --------- --------- ------ ------2024-04-03 14:34:45 116S 0 24 0 OFF(R) Overridden2024-04-03 14:34:41 36S 116S 24 24 R Configured2024-04-03 11:46:40 36S 36S 27 24 P- Configured2024-04-03 11:46:39 116S 36S 27 27 R Configured
show ap debug radio-stats 0RADIO Stats-----------Parameter Value--------- -----Tx Power Changes 5Channel Changes 11Radar Detections 6
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Carson Hulcher, ACEX#110
Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
Thanks for taking time to look at the logs.
the configuration-> access points -> radios is already set as access.
configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.
Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off
it looks like the 5GHz radio on that AP is set to ap-monitor mode.
see fi you can change that by going to the configuration-> access points -> then select that AP
------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off
I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.
------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.
Lets see what happens.
Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
Hello,
I check and Background spectrum monitoring is enabled for all my radio profiles.
Maybe it hangs when doing monitoring? Should I turn it off?
Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off
this is from AP-655 installation guide, solid amber is that radio is in monitor mode.
------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
Hello Carson,
I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.
Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off
Email notifications would be a function of a monitoring service like AirWave or Central. If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.
------------------------------
Carson Hulcher, ACEX#110
Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
No we are using instant only
Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off
is this managed with Aruba Central?
------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults
Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off
if it happens again, see if you can get the output of "show tech-support" before you reboot it.
------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
Hello Carson/Ariyap,
thanks for replying,
Build Time2024-03-03 18:36:58 UTC (build 89362) by jenkins
Version8.12.0.0 SSR
I have each APs connected to 2 POE Class 4 ports, but they draw less than 20W, 17 to 19W each.
ipm is enabled in the config.
The APs were working without issues with 2.4 (Guess) and 5+6Ghz (Employee) ssids enabled. It was running well for 6 months before this, so far only happened 2 times.
I would think there would be some way to send a notification email of any errors/faults, or the Instant GUI should indicate an issue.
Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off
What version of software? If this is powered by PoE, is this 802.3at or 802.3bt? Is IPM enabled?
I would recommend you open a case with TAC.
Emails directly from the IAP aren't an option.
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Carson Hulcher, ACEX#110
Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off
Hello,
I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.
I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).
Logining into the GUI does not give me any notifications of the problem, it is only when I physically check the AP that I notice the orange LED.
Restarting the AP solved the issue.
So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?
And is there any way to enable notifications maybe by emails of this kind of issues?