I would upgrade the AP to the latest/current firmware version and if that does not resolve the issue, open a TAC case.
Crashes should be investigated by TAC, there is not so much we can do. I see that some other customers reported the same message and there the most recent firmware resolved the issue, so I would try that first.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
------------------------------
Original Message:
Sent: Nov 15, 2022 06:51 AM
From: sanjib behera
Subject: Aruba 2930M Switch getting port 14 is now off-line
I have checked the AP reboot log.
show ap debug system-status ap-name HRT-BBSR-AP6
Reboot Information
------------------
AP Reboot reason: SomeCrash Warm-reset
--------------------------------------
Rebootstrap Information
-----------------------
Date Time Reason (Latest 10)
--------------------------------------
1969-12-31 16:00:35 New connection, Changing to LMS (172.26.64.13) [cur_lms_index: 0, event: REDUN_EVENT_TUNNEL_UP, cur_state: REDUN_STATE_TUNNEL_MASTER, function: redun_tunnel_up(5184)]
Can you help me out with what caused this AP to reboot?
Thanks & Regards
Sanjib Behera
------------------------------
Sanjib Behera
Highradius
Original Message:
Sent: Nov 14, 2022 11:27 AM
From: Herman Robers
Subject: Aruba 2930M Switch getting port 14 is now off-line
It looks like the AP is restarting, and that is causing these messages in your switch. Does not look like a switch issue.
You could check the reboot reason on your APs, which may give an explanation.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Nov 14, 2022 08:33 AM
From: sanjib behera
Subject: Aruba 2930M Switch getting port 14 is now off-line
Hi Team,
I am facing this issue with my aruba 2930M switch these ports are connected with aruba APs.
Switch logs:-
Port 14: PD stopped responding to LLDP PoE TLVs
Previous LLDP negotiated power values will be retained.
port 14 is now on-line
port 14 is now off-line
I also checked the POE levels
Available: 1440 W Used: 202 W Remaining: 1238 W
It is causing the APs to restart i am not able to find what is causing this issue.
Please help me find the reason.
Thanks & Regars
Sanjib Behera
mo- 7978466482
email- sanjib.behra@highradius.com
------------------------------
Sanjib Behera
Highradius
------------------------------