Controllerless Networks

Hi,

We have 95 x 535s managed by Instant, over the last few days the controller web UI doesn't load correctly. We get the heading bar but nothing underneath like the screenshot below. We've tried a different browser, different PC and clearing cache. Is this happening for anyone else? If not my next step is restarting the virtual controller AP I guess.

Thanks

Trev

Upgrade the firmware through CLI

Thilina Priyan​​​​ Senior Network Engineer M:  0421 478 641  |  T:  1300 010 140 W:  www.novo3.com.au E:   Thilina.Priyan@novo3.com.au A:   Suite 213, 12 Corporate Drive, Heatherton, VIC 3202

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The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

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Hi,

We have 95 x 535s managed by Instant, over the last few days the controller web UI doesn't load correctly. We get the heading bar but nothing underneath like the screenshot below. We've tried a different browser, different PC and clearing cache. Is this happening for anyone else? If not my next step is restarting the virtual controller AP I guess.

Thanks

Trev

Can you remind me what the command to do this would be?

Upgrade the firmware through CLI

Thilina Priyan​​​​ Senior Network Engineer M:  0421 478 641  |  T:  1300 010 140 W:  www.novo3.com.au E:   Thilina.Priyan@novo3.com.au A:   Suite 213, 12 Corporate Drive, Heatherton, VIC 3202

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast.

Hi,

We have 95 x 535s managed by Instant, over the last few days the controller web UI doesn't load correctly. We get the heading bar but nothing underneath like the screenshot below. We've tried a different browser, different PC and clearing cache. Is this happening for anyone else? If not my next step is restarting the virtual controller AP I guess.

Thanks

Trev

https://www.arubanetworks.com/techdocs/Instant_8.x_RN_WebHelp/Content/8.4/upgrade-an-iap.htm#Upgradin3

Can you remind me what the command to do this would be?

Upgrade the firmware through CLI

Thilina Priyan​​​​ Senior Network Engineer M:  0421 478 641  |  T:  1300 010 140 W:  www.novo3.com.au E:   Thilina.Priyan@novo3.com.au A:   Suite 213, 12 Corporate Drive, Heatherton, VIC 3202

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast.

Hi,

We have 95 x 535s managed by Instant, over the last few days the controller web UI doesn't load correctly. We get the heading bar but nothing underneath like the screenshot below. We've tried a different browser, different PC and clearing cache. Is this happening for anyone else? If not my next step is restarting the virtual controller AP I guess.

Thanks

Trev

Thanks.

I found that, but unfortunately cannot find the URL I would need, historically I've always done the updates using the automated UI feature, but I cannot access that currently. Trying to find a link on the website and I can't see the InstantOS 8.12 firmware anywhere only older versions such as 8.4.

https://www.arubanetworks.com/techdocs/Instant_8.x_RN_WebHelp/Content/8.4/upgrade-an-iap.htm#Upgradin3

Can you remind me what the command to do this would be?

Upgrade the firmware through CLI

Thilina Priyan​​​​ Senior Network Engineer M:  0421 478 641  |  T:  1300 010 140 W:  www.novo3.com.au E:   Thilina.Priyan@novo3.com.au A:   Suite 213, 12 Corporate Drive, Heatherton, VIC 3202

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast.

Hi,

We have 95 x 535s managed by Instant, over the last few days the controller web UI doesn't load correctly. We get the heading bar but nothing underneath like the screenshot below. We've tried a different browser, different PC and clearing cache. Is this happening for anyone else? If not my next step is restarting the virtual controller AP I guess.

Thanks

Trev

On the Networking Support Portal under Software and Documents search for 8.12 Instant and you should see hits.

The upgrade command you're looking for is upgrade-image and here is the relevant CLI bank page https://www.arubanetworks.com/techdocs/CLI-Bank/Content/instant/upgrade-image.htm

Thanks.

I found that, but unfortunately cannot find the URL I would need, historically I've always done the updates using the automated UI feature, but I cannot access that currently. Trying to find a link on the website and I can't see the InstantOS 8.12 firmware anywhere only older versions such as 8.4.

https://www.arubanetworks.com/techdocs/Instant_8.x_RN_WebHelp/Content/8.4/upgrade-an-iap.htm#Upgradin3

Can you remind me what the command to do this would be?

Upgrade the firmware through CLI

Thilina Priyan​​​​ Senior Network Engineer M:  0421 478 641  |  T:  1300 010 140 W:  www.novo3.com.au E:   Thilina.Priyan@novo3.com.au A:   Suite 213, 12 Corporate Drive, Heatherton, VIC 3202

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast.

Hi,

We have 95 x 535s managed by Instant, over the last few days the controller web UI doesn't load correctly. We get the heading bar but nothing underneath like the screenshot below. We've tried a different browser, different PC and clearing cache. Is this happening for anyone else? If not my next step is restarting the virtual controller AP I guess.

Thanks

Trev

Got the file now, but the download link doesn't work, it pops up with an error at the bottom of the screen when I click it so I've logged a support case.

Thanks for the help.

On the Networking Support Portal under Software and Documents search for 8.12 Instant and you should see hits.

The upgrade command you're looking for is upgrade-image and here is the relevant CLI bank page https://www.arubanetworks.com/techdocs/CLI-Bank/Content/instant/upgrade-image.htm

Thanks.

I found that, but unfortunately cannot find the URL I would need, historically I've always done the updates using the automated UI feature, but I cannot access that currently. Trying to find a link on the website and I can't see the InstantOS 8.12 firmware anywhere only older versions such as 8.4.

https://www.arubanetworks.com/techdocs/Instant_8.x_RN_WebHelp/Content/8.4/upgrade-an-iap.htm#Upgradin3

Can you remind me what the command to do this would be?

Upgrade the firmware through CLI

Thilina Priyan​​​​ Senior Network Engineer M:  0421 478 641  |  T:  1300 010 140 W:  www.novo3.com.au E:   Thilina.Priyan@novo3.com.au A:   Suite 213, 12 Corporate Drive, Heatherton, VIC 3202

Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast.

Hi,

We have 95 x 535s managed by Instant, over the last few days the controller web UI doesn't load correctly. We get the heading bar but nothing underneath like the screenshot below. We've tried a different browser, different PC and clearing cache. Is this happening for anyone else? If not my next step is restarting the virtual controller AP I guess.

Thanks

Trev