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Auto-Remediation action taken for Trend Micro Antivirus

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  • 1.  Auto-Remediation action taken for Trend Micro Antivirus

    Posted Nov 09, 2023 04:52 AM
    1. Did Anyone know what are the Auto-Remediation (USHA Remediate Application) action will do if an Onguard Agent trigger the AV Agent due to DatFile version is not the latest or it is not going to do anything and just assign you with the quarantine role?
    2. if we configure the Posture Policies for the AV product version "is latest" and Where is the database that CPPM will used to check the DatFile Version is latest or not latest?
    3. is the Onguard Agent auto-remediation for AV is used as a alternative way to update Datfile whenever there's some connection issue between AV Agent to AV Server? In fact the Datfile will automatically up to date, when user connect Wi-Fi/Ethernet to their laptop (at the moment that AV Agent able to connect to AV Server), even if there's some connection issue between the AV Agent and AV Server that cause the Datfile is not update to date, and quarantine is happens and next Onguard Trigger AV Agent to get the update, at this point the AV Agent cannot contact the AV Server to grab the update.