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Can Clearpass accept information from ServiceNow, specifically for updating NAC?

This thread has been viewed 9 times
  • 1.  Can Clearpass accept information from ServiceNow, specifically for updating NAC?

    Posted Mar 12, 2024 02:27 PM

    Example, a ServiceNow ticket is created to request NAC access for a device, once approved, can clearpass receive that data from ServiceNow and automate the task for adding a new device?



  • 2.  RE: Can Clearpass accept information from ServiceNow, specifically for updating NAC?

    Posted Mar 12, 2024 03:08 PM

    Clearpass has an Extension for ServiceNow, that could assist in such a feature. That extension is primarily focused on bi-directional synchronization for Device Status/Attributes. CPPM ServiceNow Integration

    Using this you could poll for device db changes, as well as use as an authorization source. 



    ------------------------------
    If my post was useful, please Accept Solution and Give Kudos.
    ------------------------------
    Zak Chalupka
    Principal Engineer - HPE Aruba
    ACDX | ACMP | ACSP | ACCP
    wifizak@hpe.com
    ------------------------------
    Ideas expressed here are solely my own and not necessarily that of HPE Aruba.
    ------------------------------



  • 3.  RE: Can Clearpass accept information from ServiceNow, specifically for updating NAC?

    Posted Mar 13, 2024 08:45 AM

    Hi Zak,

    Thank you so much for reviewing and responding. I'll ask my teams to look into streamlining this process.

    Hope you're doing well!

     - Gahhhside




  • 4.  RE: Can Clearpass accept information from ServiceNow, specifically for updating NAC?

    Posted Mar 13, 2024 10:15 AM

    Doing great, hope the same for you. That is a commonly used Extension for many customers. 



    ------------------------------
    If my post was useful, please Accept Solution and Give Kudos.
    ------------------------------
    Zak Chalupka
    Principal Engineer - HPE Aruba
    ACDX | ACMP | ACSP | ACCP
    wifizak@hpe.com
    ------------------------------
    Ideas expressed here are solely my own and not necessarily that of HPE Aruba.
    ------------------------------