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Change profile's email address

This thread has been viewed 30 times

  • 1.  Change profile's email address

    Posted Aug 11, 2022 08:44 AM
    I moved to a different employer.  Is there a way to change the email address associated with my profile?

    When I go to the profile page, there is an option to change the email - I am then prompted to enter my password twice, but keep getting an error message that it is incorrect.  I can log out and log back in, and my password is valid.

    I still have access to my old email but want to change it to my new employer's email address.  Or am I better off just creating a new account and deleting the old one?

    TIA.

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  • 2.  RE: Change profile's email address

    Posted Sep 17, 2022 05:04 AM

    I am also having this exact, same issue. I know that the password is correct. I've tried in multiple browsers but experience the same issue. This is a problem as I need to get my employer's email off of the second account that I incidentally created in trying to solve issues with this site. (There are several.)

    Email change rejected with correct password.

    Original Message


  • 3.  RE: Change profile's email address

    Posted Sep 20, 2022 11:26 AM
    +1 here - would like to change email associated with this account but just get prompted for password (but doesn't seem to be related to the password I use to sign in)

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    ACNSA | ACEA | ACCP | ACMP
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    Original Message


  • 4.  RE: Change profile's email address

    Posted Nov 17, 2022 01:58 PM
    Never got an answer to this - So who maintains the community site that could help?

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    Original Message