Please share what's in the Alerts tab. If there is a reject, the Alerts tab will in general provide you more information on why the reject was sent.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Apr 05, 2024 06:31 AM
From: Nuggel1234
Subject: Clear Pass 6.10 to 6.12 - MAC Auth Reject
Hello, I just tried to migrate Clear Pass 6.10 to 6.12.
What I've done so far:
- setup new 6.11 vm (new IP / new FQDN / new domain join)
- restore existing backup from 6.10 to 6.11
- upgrad from 6.11 to 6.12
- create new certificate for radius / https
After these steps I changed the existing switch config from a test switch in the lab to the new fqdn - noting more.
I connected a known device, which is using MAC-Auth and I get "reject"..
The MAC is known, I also see the group name I configured with the old 6.10 version