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Clearpass 6.10 Services Hit Count stay at 0

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  • 1.  Clearpass 6.10 Services Hit Count stay at 0

    Posted Mar 16, 2023 10:35 AM

    Hello,

    On a newly upgraded CPPM cluster (6.9.13 -> 6.10.8) the Hit Counter on the Services list is not increasing (stay at 0)

    Already checked and Insight is correctly enable.

    Does anybody has already seen this symptom and found a solution (before opening a TAC case) 

    Kind regards

    Christian



  • 2.  RE: Clearpass 6.10 Services Hit Count stay at 0

    Posted Mar 16, 2023 03:08 PM

    Open a TAC case - there is an issue in 6.10.8 where Insight authentication source can get broken.  You will see it noted in the 6.11.2 release notes as resolved, but they have not yet released a fix on 6.10 code train.

    6.11.2 release notes


    Original Message


  • 3.  RE: Clearpass 6.10 Services Hit Count stay at 0

    Posted Mar 17, 2023 06:08 AM

    Thanks for the feedback, I was looking at the RelNotes of 6.10 versions and did not find anything, now I have checked on 6.11 and found your defects

    I will open a TAC case

    Regards

    Christian


    Original Message