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Clearpass [ Azure ] + Intune + SCEPman | Error 6 [ get::

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  • 1.  Clearpass [ Azure ] + Intune + SCEPman | Error 6 [ get::

    EMPLOYEE
    Posted 4 days ago

    Hi Team,

    I am facing issue with 802.1X authentication for a client Clearpass deployment on Azure.

    • Clearpass is deployed on Azure running 6.12.0.300732
    • Device is enrolled to Intune
    • SCEPman is used as PKI
    • Clearpass Intune Extension is installed and running version 6.1.7

    Clearpass Configuration :

    1. Authentication Method
    2. Clearpass Authz Source


    3. Clearpass Auth Service

    Issue Descripton:

    When attempting to connect to the PC, the Radius request fails with the following error message:
    Session failed for Host=http://172.17.0.2, Reason=[get::<easy_perform>, (error=6) Couldn't resolve host name]

    Can anyone help please ..

    @Herman Robers
    Thanks in advance team,

    Regards,

    Serigne.



  • 2.  RE: Clearpass [ Azure ] + Intune + SCEPman | Error 6 [ get::

    EMPLOYEE
    Posted 4 days ago

    Looks like your base URL is not fully correct. This is how my base URL looks like:

    Please try to add that path component /device/info/id/ and see if that improves things...



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------

    Original Message


  • 3.  RE: Clearpass [ Azure ] + Intune + SCEPman | Error 6 [ get::

    EMPLOYEE
    Posted 3 days ago

    Hi Herman Robers,

    Thanks a lot for taking time to respond.


    I have modified the base URL as suggested, now mine looks like this :

    So now I get a different error message: 

    When I look at logs on the Intune Extension, I can see these lines:

    2024-06-14T14:56:35.360] [INFO] Intune - [EURO-FB6****] Request for information received from ::ffff:172.17.0.1.
    [2024-06-14T14:56:35.445] [DEBUG] Intune - 35d3bb33-c868-4c66-8256-214aca9edc5a Request "GET '/endpoint'" took 85 ms.
    [2024-06-14T14:56:35.446] [DEBUG] Intune - [EURO-FB6****] No cached endpoint, performing device lookup.
    [2024-06-14T14:56:35.633] [DEBUG] Intune - 308de9c4-7b43-4f07-b1c9-6764e0876332 Failed request "GET '/deviceManagement/managedDevices/EURO-FB6****'" took 187 ms.
    [2024-06-14T14:56:35.633] [ERROR] Intune - 308de9c4-7b43-4f07-b1c9-6764e0876332 Error searching by id EURO-FB6****.  Request failed with status code 404

    Seems like it is having issues finding the related device on Intune.. 

    Any idea ?

    KR,

    Serigne.


    Original Message