Could it be that there is a firewall or so in between Airwave and your switches, or that routing between Airwave and switches is different from your client where you successfully connected? Depending on the switch you have, there may be management routes needed, and in all cases the switch needs to have a network route to the Airwave server. Can you ping the Airwave from the switch?
You could use the
AMPCLI to run ping and traceroute from the Airwave Server to test connectivity as seen from the Airwave server. And you can even do an
snmpwalk to verify SNMP from the Airwave.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Dec 05, 2022 08:35 AM
From: FOURAR Youcef
Subject: Device (Switches) is UP but in Airwave showing down
Hello,
I have a problem, I have 5 switchs, they are all up and running when I connect with ssh but in Airwave are down & the weird thing is that all born connected to the switchs are up, the error message is Down (ICMP ping failed (after SNMP get failed)).
Any solution ? thank you in advance