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Device (Switches) is UP but in Airwave showing down

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  • 1.  Device (Switches) is UP but in Airwave showing down

    Posted Jul 29, 2022 06:06 AM
      |   view attached
    We have switch in stack ( that is one switch is commander and another is standby) and it is up  but showing down in air wave and  false alerts on the Airwave saying that " Switch is no longer in commander ,Polling new commander "

    This error appear when the stack switch that is commander got rebooted and Standby became the new commander. .


    please Refer the attached snap 


    kindly help me to get solution .


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    Abdul ahad
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  • 2.  RE: Device (Switches) is UP but in Airwave showing down

    EMPLOYEE
    Posted Jul 29, 2022 09:18 AM
    I would expect the message to disappear automatically after some time, when Airwave polled the new commander. Does the standby have (the same) IP address? You might be able to trigger a 'Poll Now' on the standby to speed up things.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: Device (Switches) is UP but in Airwave showing down

    Posted Jul 29, 2022 09:37 AM
    Hello sir
    Standy having the same ip address .the switches are in stack ...