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end users cannot connect WLAN after Certificate Renewal

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  • 1.  end users cannot connect WLAN after Certificate Renewal

    Posted Mar 20, 2023 11:05 AM

    Hi and hope all of you have a wonderful day .

    I have an issue with certificate for AAA Authentication (802.1x ) for our employee Wlan profile , before days it was expired in our controller Aruba 3400 ( version 6.4.4.23 ) . and we renew it by the following steps :

    1- generate CSR , filling the necessary information ( csr type rsa , key length 1024 ,common name .... etc ) .

    2- after generating CSR , we send it to third party CA for validation .

    3- third party CA send the certificate , and we upload it in crt extension as servercrt  .

    4- updating the new cert in the employee Wlan profile .

    yet it still not working and nobody can connect , can any anyone guide on hoe to troubleshoot the issue 

    thanks in advance 



  • 2.  RE: end users cannot connect WLAN after Certificate Renewal

    EMPLOYEE
    Posted Mar 23, 2023 06:25 PM

    were you doing any EAP termination on the controller?

    generally the EAP certificate needs to be on the RADIUS server 



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