Wireless Access

 View Only
last person joined: 2 days ago 

Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
Back to discussions
Expand all | Collapse all

Guest WIFI splash webpage not prompt on laptop

This thread has been viewed 5 times

  • 1.  Guest WIFI splash webpage not prompt on laptop

    Posted 3 days ago

    Hi,
    We are using Aruba AP and Aruba Clearpass in the environment.
    Visitor come and connect to Guest WIFI SSID, able to get IP address from DHCP, and the laptop supposed to trigger a splash webpage for the user to key in their information. 
    Problem is that the splash screen is not trigger on the laptop and this is the problem.
    However, on mobile phone, it is triggering the splash screen.

    Please help me out on this for any idea or hints.



  • 2.  RE: Guest WIFI splash webpage not prompt on laptop

    EMPLOYEE
    Posted 3 days ago

    Have you tested with another laptop of device?

    also try to test the splash page trigger with just IP address to rule out DNS related issue.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------

    Original Message


  • 3.  RE: Guest WIFI splash webpage not prompt on laptop

    Posted 3 hours ago

    Yes, we have tested with multiple devices and mobile phones. 
    If someone / visitor came and want to connect to Guest WIFI, the laptop is not splash but the mobile phones is splashing. 

    the URL is using FQDN and if I manual provide the visitor the URL and ask to paste it on the browser, it will shown the page.


    Original Message