Have you tested with another laptop of device?
also try to test the splash page trigger with just IP address to rule out DNS related issue.
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Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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Original Message:
Sent: Jun 26, 2024 10:54 PM
From: airhead_tem
Subject: Guest WIFI splash webpage not prompt on laptop
Hi,
We are using Aruba AP and Aruba Clearpass in the environment.
Visitor come and connect to Guest WIFI SSID, able to get IP address from DHCP, and the laptop supposed to trigger a splash webpage for the user to key in their information.
Problem is that the splash screen is not trigger on the laptop and this is the problem.
However, on mobile phone, it is triggering the splash screen.
Please help me out on this for any idea or hints.