On your Guest Web Logon/Registration, how are your NAS settings configured?
Vendor - Login Method - Address, etc.
That loop is likely caused by that fact the user's session is not been trigged to change roles, post CP login.
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If my post was useful, please Accept Solution and Give Kudos.
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Zak Chalupka
Principal Engineer - HPE Aruba
ACDX | ACMP | ACSP | ACCP
wifizak@hpe.com------------------------------
Ideas expressed here are solely my own and not necessarily that of HPE Aruba.
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Original Message:
Sent: Mar 21, 2024 10:32 AM
From: ssAPT
Subject: IAP Guest Network with ClearPass Captive Portal Login Loop
Hi
New to ClearPass and busy with my first deployment. I created a guest network on Aruba Instant version 8.12.0.0_89362. Simple configuration pointing to ClearPass ver 6.12 for Captive Portal and authentication. The security is network based and unrestricted (for now). On ClearPass I used the service wizard and created a guest access service (without Mac Caching as a start). The ony settign I added is the SSID name and made sure it's typed correctly.
users get redirected to the portal login page and sign in with usernames\passwords created in the ClearPass Guest Manager The login is accepted. However, a few seconds later they are sent back to the login page. This happens in a loop constantly. Access Tracker though shows the login as accepted with no errors.
