Hello,
Could it be that the license is bound to a different account? Perhaps someone else at the company or a general account?
If you send me a direct message with your iMC Serial Number I can have a look for you as well.
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Justin Guse
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Original Message:
Sent: May 31, 2024 08:18 AM
From: spgsitsupport
Subject: IMC license transfer and license key download options
My IMC license does not appear there at all
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spgsitsupport
Original Message:
Sent: May 27, 2024 04:19 AM
From: Justin Guse
Subject: IMC license transfer and license key download options
Hello Matti,
The IMC licensing is still done by the My Networking Portal - not to be confused with the HPE Networking Support portal (the rebranded ASP).
You should be able to continue accessing it at: https://www.hpe.com/networking/mynetworking
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Justin Guse
Original Message:
Sent: May 24, 2024 03:35 AM
From: matti.hiedanpaa
Subject: IMC license transfer and license key download options
Hi all
In the past it was possible to see IMC licenses, download license keys and do a transfer in the HP MNP but in the current HPE Networking Suport portal we do not see such options.
Has IMC license management changed so that it can be done only via "Open a case" or could it be that our portal credentials just don't have enough rights.
Regards Matti H