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iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches

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  • 1.  iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches

    Posted Aug 02, 2022 05:14 PM
    Since updating our iMC to P11 we are getting following error while manually updating all Aruba Stack 2930F Models:
    "Failed to copy files from the home directory of the SFTP client to the system installation directory /server/data/cfgbak."
    While looking at the logs I found following Error:
    C:/Program Files/iMC/server/bin/../../server/conf/adapters/ICC/Hewlett Packard/HPProcurveStack/enter_exec.tcl(17): error: can't read "model_string2": no such variable, error_message:"
    Has anyone else experienced this issue?
    We dont experience this behaviour with other models.


  • 2.  RE: iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches
    Best Answer

    EMPLOYEE
    Posted Aug 03, 2022 11:00 AM
    Hello Axidaxi,

    This is a known issue with E0706P11. You can either wait for the next release or open a support ticket to get the patch.

    Kind regards,

    ------------------------------
    Marina
    HPE
    Sofia
    ------------------------------



  • 3.  RE: iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches

    Posted Aug 04, 2022 02:01 AM
    Thanks a lot @Milenkova


  • 4.  RE: iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches

    Posted Aug 03, 2022 10:25 PM
    We are seeing this also. Other switches are backing up but this model is getting an error.


  • 5.  RE: iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches

    Posted Aug 08, 2022 04:13 AM
    Any idea when the fix will be public?
    I have no time for case opening

    ------------------------------
    spgsitsupport
    ------------------------------



  • 6.  RE: iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches

    EMPLOYEE
    Posted Aug 08, 2022 08:36 AM
    Hello there ,

    There is no confirmation yet , when they are going to release.
    However this fix should be included in the next release.

    Regards,

    ------------------------------
    Marina
    HPE
    Sofia
    ------------------------------



  • 7.  RE: iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches

    Posted Aug 26, 2022 06:20 PM
    Same shit here. can we downgrade? i updated 2 weeks before and changed like 30 switches after that, so restore a backup is no option.

    Is it possible to downgrade the installation or how can we fix that?


  • 8.  RE: iMC PLAT 7.3 (E0706P11) Backup Failing for Stack switches

    Posted Aug 26, 2022 07:03 PM
    i got it. i restored the script from the E0706, this one is working fine with P11.

    copy file from attachment to C:\Program Files\iMC\server\conf\adapters\ICC\Hewlett Packard\HPProcurveStack and replace the original file (enter_exec.tcl)

    Link for enter_exec.tcl from E0706: https://drive.google.com/file/d/1bctVh0zPHEk5v2UmKJhRV_YBIv3mn1-J/view?usp=sharing