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IMC upgrade problem (E0708P03 --> E0710)

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  • 1.  IMC upgrade problem (E0708P03 --> E0710)

    Posted 20 days ago

    Hello,

    I would like to upgrade my IMC from E0708P03 to E0710 but i have a problem that occurs during wizard upgrade with this message "Do not install (The dependence has not been installed. Right-click to view dependency information.)

    My IMC server is under Windows server 2012 R2 and there is a local database under microsoft sql server 2008.

    Has anyone ever had this problem ?

    Thks



  • 2.  RE: IMC upgrade problem (E0708P03 --> E0710)

    EMPLOYEE
    Posted 19 days ago

    Hi, 

    have you uninstalled/not upgraded some components to 708P03 so they are  not present/the wrong version? 

    Using 'show dependencies', ensure all the listed components are installed and upgraded to 708P03.



    ------------------------------
    Kind Regards
    Paola
    ------------------------------

    Original Message


  • 3.  RE: IMC upgrade problem (E0708P03 --> E0710)

    EMPLOYEE
    Posted 19 days ago

    Also please update the database to a supported version before you try the upgrade again.  2008 is no longer supported and the upgrade may render the installation unusable as documented in the readme.



    ------------------------------
    Kind Regards
    Paola
    ------------------------------

    Original Message


  • 4.  RE: IMC upgrade problem (E0708P03 --> E0710)

    Posted 19 days ago

    Hi,

    Usually I update the version with IDMA but here is what I have in the monitor tab (the last update that worked was E0708P03) : 


    Original Message


  • 5.  RE: IMC upgrade problem (E0708P03 --> E0710)

    EMPLOYEE
    Posted 19 days ago

    the components and versions are fine, please upgrade the database, maybe it's just the wrong error for the unsupported database version



    ------------------------------
    Kind Regards
    Paola
    ------------------------------

    Original Message


  • 6.  RE: IMC upgrade problem (E0708P03 --> E0710)

    Posted 18 days ago

    Hi,

    Ultimately the problem was the database version. I migrated to a new windows server and no more problems. THANKS


    Original Message