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Indication of Access Points as Offline on the Dashboard

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  • 1.  Indication of Access Points as Offline on the Dashboard

    Posted Feb 12, 2024 12:47 PM
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    We currently have 325 indoor and 274 outdoor APs. I've observed that one of the APs on the dashboard is marked as "down." Is there a method to identify which specific AP is experiencing issues, and could you provide guidance on how to move this particular AP from the "Down" category?



  • 2.  RE: Indication of Access Points as Offline on the Dashboard

    EMPLOYEE
    Posted Feb 12, 2024 09:18 PM

    you should be able to click on the APs. does that provide the info about the down AP?



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  • 3.  RE: Indication of Access Points as Offline on the Dashboard

    Posted Feb 21, 2024 01:21 PM

    Thanks for your response. 

    It only shows details regarding the Access Points that are currently operational.


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  • 4.  RE: Indication of Access Points as Offline on the Dashboard

    Posted Feb 22, 2024 07:06 AM

    see if this helps, https://community.arubanetworks.com/discussion/clear-gap-db-rap-access-point-housekeeping

    If its a cosmetic thing and you just want to remove the APs that show "down", see if there is an instant based equivalent command.

    If you would rather solve it, I'd suggest to check the logs as to see why the AP is down in the first place.

    "show summary"/"Show Aps" should give you some details on to which one is down. I'd recommend checking the CLI guide for your image version used to get the latest commands, some commands are deprecated over the years.



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    /AJ
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