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Inquiry About Interface Counter Values on Aruba Mobility Controller

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  • 1.  Inquiry About Interface Counter Values on Aruba Mobility Controller

    Posted Feb 14, 2024 06:53 AM

    Hello everyone,

    I'm currently managing a network of 100 APs using the Aruba Mobility Controller. Upon inspecting the logs of three randomly selected APs using the command:

    show ap debug system-status ap-name [APNAME]

    I noticed that the interface counter values, particularly for Rx_errors and Rx_drops, are significantly high. Below is an excerpt from one of the AP's log:

    Interface counters
    ------------------
    Interface  Rx_pkts    Rx_errors  Rx drops   Tx_pkts    Tx_errors  Tx_drops  Resets
    ---------  -------    ---------  --------   -------    ---------  --------  ------
    wifi0      494830483  70791350   504029514  776829505  16         4249      0
    wifi1      136516651  27629129   142041968  10499851   5          448       0

    This pattern of high Rx_errors and Rx_drops seems to be consistent across the three APs I checked.

    Is this normal for Aruba devices? Just to clarify, I'm not implementing any policy controls on either the APs or the controller.

    Additional information:

    • Model: Aruba7205-JP
    • Firmware Version: 8.10.0.9 LSR

    AP Model: AP-505

    I would appreciate any insights or recommendations on this matter. Thank you in advance for your assistance.

    Best regards



  • 2.  RE: Inquiry About Interface Counter Values on Aruba Mobility Controller

    EMPLOYEE
    Posted Feb 14, 2024 09:51 AM

    No, this is not normal. I would check a few more APs to see if you can spot a pattern, but you may first want to consider clearing the counters as they are quite high. Clearing the counters will help make it more clear how frequently the errors/drops are incrementing. 

    clear ap debug radio-stats ap-name <ap-name> radio <id>
    show ap debug radio-stats ap-name <ap-name> radio <id> | include rror,rop,set



    ------------------------------
    Josh
    ------------------------------



  • 3.  RE: Inquiry About Interface Counter Values on Aruba Mobility Controller

    Posted Feb 15, 2024 04:20 AM

    Thank you, Josh, for your input.

    I've observed the same issue across other APs as well. Interestingly, an EdgeCore EAP101 on the same network did not exhibit any errors or drops. We also have Aruba units deployed at a different location within our intranet, and they too have shown a high number of errors and drops.

    The statistics for the one unit I initially mentioned were reset around 11:39 JST, and the values checked at 17:39 JST are as follows:

    (Controller) [mynode] #show ap debug radio-stats ap-name AP1 radio 0 | include rror,rop,set
    Total Radio Resets               0
    Resets Beacon Fail               0
    Tx Frames Dropped                666
    Tx Frames Dropped Rate 1s        0
    Tx Bcast Frames Dropped          0
    Tx Time Frames Dropped           402884
    Tx Time Data dropped             402884
    Tx DMO Dropped                   0
    Tx Dropped After Retry           0
    Tx Dropped No Buffer             3
    Tx WMM [BE] Dropped              169
    Tx WMM [VO] Dropped              110
    Tx UAPSD OverflowDrop            0
    Tx Managment Frames Dropped      386
    Tx Data Frames Dropped           280
    Tx EAPOL Frames Dropped          0
    Rx CRC Errors                    4100565
    Rx PLCP Errors                   1563959
    Rx Frames Dropped                41427885
    (Controller) [mynode] #show ap debug radio-stats ap-name AP1 radio 1 | include rror,rop,set
    Total Radio Resets               0
    Resets Beacon Fail               0
    Tx Frames Dropped                395
    Tx Frames Dropped Rate 1s        0
    Tx Bcast Frames Dropped          0
    Tx Time Frames Dropped           2843570
    Tx Time Data dropped             2843570
    Tx DMO Dropped                   0
    Tx Dropped After Retry           0
    Tx Dropped No Buffer             10
    Tx WMM [BE] Dropped              113
    Tx WMM [VO] Dropped              200
    Tx UAPSD OverflowDrop            0
    Tx Managment Frames Dropped      94
    Tx Data Frames Dropped           301
    Tx EAPOL Frames Dropped          0
    Rx CRC Errors                    8140977
    Rx PLCP Errors                   5044987
    Rx Frames Dropped                22715629


    Would you agree that these results could be indicative of a performance issue?




  • 4.  RE: Inquiry About Interface Counter Values on Aruba Mobility Controller

    EMPLOYEE
    Posted Feb 15, 2024 08:48 AM

    What do client performance tests indicate?



    ------------------------------
    Josh
    ------------------------------