How does the customer manage/configure the Aruba devices? Most can be configured through Central (cloud), Airwave (on-prem), or local on the device (no centralized management).
With Central/Airwave, that is probably where you want to integrate. For local management, you probably will need to setup your own integration through SNMP/syslog.
Best/optimal depends on size, capacity, preference, etc. Your local Aruba sales team can explain you the different management options, and what would best fit your (customer's) environment.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Jul 28, 2022 02:57 PM
From: Ziauddin Khan
Subject: Integration of aruba devices directly with SNOW
ok. What are the various options available to integrate customer's ITSM tool to manage Aruba devices if we are not using Central ?
Original Message:
Sent: Jul 28, 2022 11:44 AM
From: Herman Robers
Subject: Integration of aruba devices directly with SNOW
Central is indeed optional for management, but provides a single point of integration. I don't know if a direct integration is possible, or if people have done that.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Jul 28, 2022 11:38 AM
From: Ziauddin Khan
Subject: Integration of aruba devices directly with SNOW
Yes, I am aware of ServiceNow and Central integration. But my point is it possible to integrate aruba devices directly with ServiceNow without using Central..
I believe Central is not mandatory for management.
Original Message:
Sent: Jul 28, 2022 10:34 AM
From: Herman Robers
Subject: Integration of aruba devices directly with SNOW
Have you seen this documentation?
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Jul 28, 2022 07:37 AM
From: Ziauddin Khan
Subject: Integration of aruba devices directly with SNOW
Hi,
Just wanted to check the feasibility of bypassing Central and integrate Aruba devices with SNOW for monitoring ?