Network Management

I have a 5406Rzl2 (Slot A - J9535A) and 3 of my 4 SFP interfaces are at fault. I think it happened when we were trying to connect some incompatible transceivers. I'm pretty sure I've updated the FW and rebooted since then, but those 3 interfaces in question just blink amber. "show tech transceivers" detects its plugged in but still no connection... The SFP and fiber are fine, I tested them with another switch. I set fault-finder to "warn" instead of "warn and disable" tried disabling/enabling the port and still nothing.

Have you issued the allow-unsupported-transceiver command on the switch already?

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Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
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Original Message:
Sent: Sep 07, 2022 12:29 PM
From: Matt Wallace
Subject: interface at fault

I have a 5406Rzl2 (Slot A - J9535A) and 3 of my 4 SFP interfaces are at fault. I think it happened when we were trying to connect some incompatible transceivers. I'm pretty sure I've updated the FW and rebooted since then, but those 3 interfaces in question just blink amber. "show tech transceivers" detects its plugged in but still no connection... The SFP and fiber are fine, I tested them with another switch. I set fault-finder to "warn" instead of "warn and disable" tried disabling/enabling the port and still nothing.

I have.

Side note: Originally I was trying to use SFP+ on SFP and you guys helped me on here. This is for a connection totally unrelated to that and with the correct transceivers this time... the same one is up and running in A21 A22-24 are at fault.
Original Message:
Sent: Sep 07, 2022 01:40 PM
From: Dustin Burns
Subject: interface at fault

Have you issued the allow-unsupported-transceiver command on the switch already?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Sep 07, 2022 12:29 PM
From: Matt Wallace
Subject: interface at fault

I have a 5406Rzl2 (Slot A - J9535A) and 3 of my 4 SFP interfaces are at fault. I think it happened when we were trying to connect some incompatible transceivers. I'm pretty sure I've updated the FW and rebooted since then, but those 3 interfaces in question just blink amber. "show tech transceivers" detects its plugged in but still no connection... The SFP and fiber are fine, I tested them with another switch. I set fault-finder to "warn" instead of "warn and disable" tried disabling/enabling the port and still nothing.

Original Message:
Sent: 9/7/2022 1:56:00 PM
From: Rowsdower
Subject: RE: interface at fault

I have.

Side note: Originally I was trying to use SFP+ on SFP and you guys helped me on here. This is for a connection totally unrelated to that and with the correct transceivers this time... the same one is up and running in A21 A22-24 are at fault.
Original Message:
Sent: Sep 07, 2022 01:40 PM
From: Dustin Burns
Subject: interface at fault

Have you issued the allow-unsupported-transceiver command on the switch already?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Sep 07, 2022 12:29 PM
From: Matt Wallace
Subject: interface at fault

I have a 5406Rzl2 (Slot A - J9535A) and 3 of my 4 SFP interfaces are at fault. I think it happened when we were trying to connect some incompatible transceivers. I'm pretty sure I've updated the FW and rebooted since then, but those 3 interfaces in question just blink amber. "show tech transceivers" detects its plugged in but still no connection... The SFP and fiber are fine, I tested them with another switch. I set fault-finder to "warn" instead of "warn and disable" tried disabling/enabling the port and still nothing.

thanks for the help, that did it.
Original Message:
Sent: Sep 07, 2022 07:11 PM
From: Davide Poletto
Subject: interface at fault

Have you tried to unconfigure the Slot A from running configuration, hot remove the module, reboot the Switch and then do an hot insert of the module to see if ports A22-A24 start working again or are definitely damaged? sort of a full module reset. I'd personally try that before giving up and asking further support to Aruba.

Original Message:
Sent: 9/7/2022 1:56:00 PM
From: Rowsdower
Subject: RE: interface at fault

I have.

Side note: Originally I was trying to use SFP+ on SFP and you guys helped me on here. This is for a connection totally unrelated to that and with the correct transceivers this time... the same one is up and running in A21 A22-24 are at fault.
Original Message:
Sent: Sep 07, 2022 01:40 PM
From: Dustin Burns
Subject: interface at fault

Have you issued the allow-unsupported-transceiver command on the switch already?

------------------------------
Dustin Burns

Lead Mobility Engineer @Worldcom Exchange, Inc.

ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos

Original Message:
Sent: Sep 07, 2022 12:29 PM
From: Matt Wallace
Subject: interface at fault

I have a 5406Rzl2 (Slot A - J9535A) and 3 of my 4 SFP interfaces are at fault. I think it happened when we were trying to connect some incompatible transceivers. I'm pretty sure I've updated the FW and rebooted since then, but those 3 interfaces in question just blink amber. "show tech transceivers" detects its plugged in but still no connection... The SFP and fiber are fine, I tested them with another switch. I set fault-finder to "warn" instead of "warn and disable" tried disabling/enabling the port and still nothing.