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Problem with reinstall of ArubsOS on Mobility Gateway 7030 after "format"

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  • 1.  Problem with reinstall of ArubsOS on Mobility Gateway 7030 after "format"

    Posted Jan 30, 2023 12:01 PM

    Hello everybody,

    I was working on a backup controller to update it to ArubaOS 8.8.0.0 and accidentially did a full format on the device (without specifiying the partitions).

    I managed to reinstall the OS doing an "upgrade TFTP".

    But still the device won't start completely.
    It cokmplains about files or directories missing:

    [15:11:41]:Installing ancillary FS [ FAIL : Ancillary files are not present]
    Extracting Webui files..cd: 269: can't cd to /flash/img0/mswitch/
    tar: webui.tgz: No such file or directory
    /tmp
    chown: /mswitch/webui/*: No such file or directory
    chmod: /mswitch/webui/wms/wms.cgi: No such file or directory

    [15:11:43]:Reboot Cause: Power Cycle (Intent:cause:register ee:ee:0:8000)
    [15:11:43]:Starting syslog service [ OK ]
    chmod: /mswitch/webui/wms/wms.cgi: No such file or directory
    cp: /mswitch/webui/wmsi/gc_email_template.xml: No such file or directory
    cp: /mswitch/webui/wmsi/gc_page_design.xml: No such file or directory
    cp: /mswitch/webui/wmsi/gc_field_attrs.xml: No such file or directory
    chmod: /flash/upload/guestconnect/*: No such file or directory


    and then ends with a
    "mkdir: "

    Can somone please help me to get that fixed? The post regardings "Ancillary files" and upgrading OS didn't help.
    "boot_update cp_boot" doesn_t work.  Error:  "image type mismatch"

    Thank you
    Thomas



  • 2.  RE: Problem with reinstall of ArubsOS on Mobility Gateway 7030 after "format"

    Posted Jan 30, 2023 07:11 PM
    With some experimenting I was able to solve the problem:

    I installed an old version of ArubaOS (6.4.4.25) - I downgraded. (I think it doesn't really matter which 6x version gets installed.)

    With that I was able to restart the system (still with errors regarding Ancillary files.) but I was able to configure the controller an finally the web UI was accessible again.

    Using the the web UI I then updated to AOS 8.x .  After restarting the system everything was working as expected again.

    Maybe this helps in case you think you've bricked your MC 70xx...
    Original Message


  • 3.  RE: Problem with reinstall of ArubsOS on Mobility Gateway 7030 after "format"

    EMPLOYEE
    Posted Jan 31, 2023 10:33 PM
    If you get the "Ancillary files are not present" message then re-installing the image (same one or different, either should work) will usually resolve the issue.

    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------

    Original Message


  • 4.  RE: Problem with reinstall of ArubsOS on Mobility Gateway 7030 after "format"

    Posted Feb 01, 2023 02:54 AM
    It should, but for me it didn't work and I found quite some other posts (here and on other portals)  where user got stuck in the same way with a "mkdir:" prompt and no web UI. 

    I looked like that (on AOS 8.x):

    Installing ancillary FS [ FAIL : Ancillary files are not present]
    Extracting Webui files..cd: 269: can't cd to /flash/img1/mswitch/
    tar: webui.tgz: No such file or directory /tmp
    chown: /mswitch/webui/*: No such file or directory
    chmod: /mswitch/webui/wms/wms.cgi: No such file or directory

    Reinstalling the 8.x AOS didn't solve the problem.  It didn't create the missing folder for Ancillary files (and some more were missing and wouldn't get created).

    Only the 6.x AOS got me over that problem with missing directories to create them and gave me the web UI to login


    Original Message