Interesting, but a bit of special case as your authz source wasn't utilized. In most cases you have references to the authz sources in role mapping or enforcement policies.
Original Message:
Sent: Mar 14, 2024 04:44 AM
From: erik.boss
Subject: Radius service stops after update to ClearPass 6.11.7 on C1000 machines
Hi Jonas,
I had this issue last week also after updating to 6.11.7. One of my authorisation sources was not functioning correctly, even it was not used.
The radius and tacacs service started but stopped very quickly.
After deleting the authz source the services could start. and it al worked again.
Best regards,
Erik
Original Message:
Sent: Mar 11, 2024 10:22 AM
From: Herman Robers
Subject: Radius service stops after update to ClearPass 6.11.7 on C1000 machines
Did you find a root cause and solution for this? Have not seen this myself.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Mar 06, 2024 07:07 AM
From: jonas.hammarback
Subject: Radius service stops after update to ClearPass 6.11.7 on C1000 machines
Hi
A customer is running multiple clusters based on C1000 and C3010 hardware servers. During deployment in the lab environments we haven't seen any issues after update to ClearPass 6.11.7. But after deployment in the first production C1000 cluster we see that the Radius service is indicated as Stopped in the Services Control tab on both the servers in the cluster. It's not totally stopped, because some clients get through with authentication, so the impression is that the service is restarting over and over again. No logs in the Event log regarding issues with the Radius service. Only reports from users with authentication issues.
Has anyone else noticed any strange behavior after update to 6.11.7?
On other customers running virtual ClearPass server I haven't seen issues with 6.11.7.
We are currently working with TAC to solve the issue.
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Best Regards
Jonas Hammarbäck
MVP Guru 2024, ACEX, ACDX #1600, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACSA
Aranya AB
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