Wireless Access

Curious if anyone has seen an random controller crashes on 7240xm running 8.6.0.18. Yes we currently have a TACC case at ERT and Escalation to engineering. After updating the environment running in a MC to MD fashion and a cluster of 4 7240xm 24 days ago 2 of the controllers crashed. We were unable to run dir, show version, show storage, or tar crash files until after the controller rebooted. This cluster is the primary zone and we have a data zone with 4 7240xm running our guest services. 
Again just curious if anyone seen this yet.

Should also mention 1 of the controllers crashed 10 days after the original crash which is today btw.

Crashes are very specific.  You are doing the right thing.

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Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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Original Message:
Sent: Sep 14, 2022 01:49 PM
From: Andrew Keene
Subject: Random Crashes 7240xm 8.6.0.18

Curious if anyone has seen an random controller crashes on 7240xm running 8.6.0.18. Yes we currently have a TACC case at ERT and Escalation to engineering. After updating the environment running in a MC to MD fashion and a cluster of 4 7240xm 24 days ago 2 of the controllers crashed. We were unable to run dir, show version, show storage, or tar crash files until after the controller rebooted. This cluster is the primary zone and we have a data zone with 4 7240xm running our guest services.
Again just curious if anyone seen this yet.

Should also mention 1 of the controllers crashed 10 days after the original crash which is today btw.

Thanks cjoseph
Original Message:
Sent: Sep 15, 2022 10:31 PM
From: Colin Joseph
Subject: Random Crashes 7240xm 8.6.0.18

Crashes are very specific.  You are doing the right thing.

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card

Original Message:
Sent: Sep 14, 2022 01:49 PM
From: Andrew Keene
Subject: Random Crashes 7240xm 8.6.0.18

Curious if anyone has seen an random controller crashes on 7240xm running 8.6.0.18. Yes we currently have a TACC case at ERT and Escalation to engineering. After updating the environment running in a MC to MD fashion and a cluster of 4 7240xm 24 days ago 2 of the controllers crashed. We were unable to run dir, show version, show storage, or tar crash files until after the controller rebooted. This cluster is the primary zone and we have a data zone with 4 7240xm running our guest services.
Again just curious if anyone seen this yet.

Should also mention 1 of the controllers crashed 10 days after the original crash which is today btw.

My opinion is one op many  and hopefully others can say here if they have issues.  I only posted to let you know you are doing the right thing.

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
------------------------------

Original Message:
Sent: Sep 16, 2022 10:29 AM
From: Andrew Keene
Subject: Random Crashes 7240xm 8.6.0.18

Thanks cjoseph
Original Message:
Sent: Sep 15, 2022 10:31 PM
From: Colin Joseph
Subject: Random Crashes 7240xm 8.6.0.18

Crashes are very specific.  You are doing the right thing.

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card

Original Message:
Sent: Sep 14, 2022 01:49 PM
From: Andrew Keene
Subject: Random Crashes 7240xm 8.6.0.18

Curious if anyone has seen an random controller crashes on 7240xm running 8.6.0.18. Yes we currently have a TACC case at ERT and Escalation to engineering. After updating the environment running in a MC to MD fashion and a cluster of 4 7240xm 24 days ago 2 of the controllers crashed. We were unable to run dir, show version, show storage, or tar crash files until after the controller rebooted. This cluster is the primary zone and we have a data zone with 4 7240xm running our guest services.
Again just curious if anyone seen this yet.

Should also mention 1 of the controllers crashed 10 days after the original crash which is today btw.