Wireless Access

Hello,

On this cluster we have multiple RAP's connected. 
Only  1 of these RAP's seems to reboot multiple times a day.

I always see the follwoing message before the RAP reboots.
Jan 19 11:30:27 2023 :305061: <20093> <WARN> |stm| AP RAP2201131 ip 172.21.32.66 outer_ip 92.68.235.183 down , reason: controller role changed

On the console of the RAP I see the following:
AP rebooted Thu Jan 19 11:32:50 CET 2023; Unable to set up IPSec tunnel after 85 tries

The cluster is L2 connected.
[MDC] #show lc-cluster vlan-probe status

Cluster VLAN Probe Status
-------------------------
Type IPv4 Address REQ-SENT REQ-FAIL ACK-SENT ACK-FAIL REQ-RCVD ACK-RCVD VLAN_FAIL CONN-TYPE START/STOP
---- --------------- -------- -------- -------- -------- -------- -------- --------- --------- ----------
peer 172.21.243.73 173 0 30 0 30 14 0 L2 Conn 4/ 4


I see a tunnel for this RAP on both controllers.
I checked on both controllers with 'show crypto ipsec sa'

And found the following in the controller log:
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_TUNNEL_UP state UP -> CLUSTER_STANDBY
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_STATE_UP state CLUSTER_STANDBY -> CLUSTER_STANDBY_UP

This afternoon we will test with another RAP to rule out a hardware issue.

Best regards,
Rob Hassing

Replacement of the hardware did not solve this issue.
Original Message:
Sent: Jan 19, 2023 06:30 AM
From: rhassing
Subject: RAP reboots multiple time a day

Hello,

On this cluster we have multiple RAP's connected.
Only  1 of these RAP's seems to reboot multiple times a day.

I always see the follwoing message before the RAP reboots.
Jan 19 11:30:27 2023 :305061: <20093> <WARN> |stm| AP RAP2201131 ip 172.21.32.66 outer_ip 92.68.235.183 down , reason: controller role changed

On the console of the RAP I see the following:
AP rebooted Thu Jan 19 11:32:50 CET 2023; Unable to set up IPSec tunnel after 85 tries

The cluster is L2 connected.
[MDC] #show lc-cluster vlan-probe status

Cluster VLAN Probe Status
-------------------------
Type IPv4 Address REQ-SENT REQ-FAIL ACK-SENT ACK-FAIL REQ-RCVD ACK-RCVD VLAN_FAIL CONN-TYPE START/STOP
---- --------------- -------- -------- -------- -------- -------- -------- --------- --------- ----------
peer 172.21.243.73 173 0 30 0 30 14 0 L2 Conn 4/ 4


I see a tunnel for this RAP on both controllers.
I checked on both controllers with 'show crypto ipsec sa'

And found the following in the controller log:
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_TUNNEL_UP state UP -> CLUSTER_STANDBY
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_STATE_UP state CLUSTER_STANDBY -> CLUSTER_STANDBY_UP

This afternoon we will test with another RAP to rule out a hardware issue.

Best regards,
Rob Hassing

What version of ArubaOS is this?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
------------------------------

Original Message:
Sent: Jan 19, 2023 10:27 AM
From: rhassing
Subject: RAP reboots multiple time a day

Replacement of the hardware did not solve this issue.
Original Message:
Sent: Jan 19, 2023 06:30 AM
From: rhassing
Subject: RAP reboots multiple time a day

Hello,

On this cluster we have multiple RAP's connected.
Only  1 of these RAP's seems to reboot multiple times a day.

I always see the follwoing message before the RAP reboots.
Jan 19 11:30:27 2023 :305061: <20093> <WARN> |stm| AP RAP2201131 ip 172.21.32.66 outer_ip 92.68.235.183 down , reason: controller role changed

On the console of the RAP I see the following:
AP rebooted Thu Jan 19 11:32:50 CET 2023; Unable to set up IPSec tunnel after 85 tries

The cluster is L2 connected.
[MDC] #show lc-cluster vlan-probe status

Cluster VLAN Probe Status
-------------------------
Type IPv4 Address REQ-SENT REQ-FAIL ACK-SENT ACK-FAIL REQ-RCVD ACK-RCVD VLAN_FAIL CONN-TYPE START/STOP
---- --------------- -------- -------- -------- -------- -------- -------- --------- --------- ----------
peer 172.21.243.73 173 0 30 0 30 14 0 L2 Conn 4/ 4


I see a tunnel for this RAP on both controllers.
I checked on both controllers with 'show crypto ipsec sa'

And found the following in the controller log:
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_TUNNEL_UP state UP -> CLUSTER_STANDBY
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_STATE_UP state CLUSTER_STANDBY -> CLUSTER_STANDBY_UP

This afternoon we will test with another RAP to rule out a hardware issue.

Best regards,
Rob Hassing

This is ArubaOS 8.10.0.5 LSR
Original Message:
Sent: Jan 19, 2023 04:16 PM
From: cjoseph
Subject: RAP reboots multiple time a day

What version of ArubaOS is this?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card

Original Message:
Sent: Jan 19, 2023 10:27 AM
From: rhassing
Subject: RAP reboots multiple time a day

Replacement of the hardware did not solve this issue.
Original Message:
Sent: Jan 19, 2023 06:30 AM
From: rhassing
Subject: RAP reboots multiple time a day

Hello,

On this cluster we have multiple RAP's connected.
Only  1 of these RAP's seems to reboot multiple times a day.

I always see the follwoing message before the RAP reboots.
Jan 19 11:30:27 2023 :305061: <20093> <WARN> |stm| AP RAP2201131 ip 172.21.32.66 outer_ip 92.68.235.183 down , reason: controller role changed

On the console of the RAP I see the following:
AP rebooted Thu Jan 19 11:32:50 CET 2023; Unable to set up IPSec tunnel after 85 tries

The cluster is L2 connected.
[MDC] #show lc-cluster vlan-probe status

Cluster VLAN Probe Status
-------------------------
Type IPv4 Address REQ-SENT REQ-FAIL ACK-SENT ACK-FAIL REQ-RCVD ACK-RCVD VLAN_FAIL CONN-TYPE START/STOP
---- --------------- -------- -------- -------- -------- -------- -------- --------- --------- ----------
peer 172.21.243.73 173 0 30 0 30 14 0 L2 Conn 4/ 4


I see a tunnel for this RAP on both controllers.
I checked on both controllers with 'show crypto ipsec sa'

And found the following in the controller log:
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_TUNNEL_UP state UP -> CLUSTER_STANDBY
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_STATE_UP state CLUSTER_STANDBY -> CLUSTER_STANDBY_UP

This afternoon we will test with another RAP to rule out a hardware issue.

Best regards,
Rob Hassing

If you have not, I would open a technical support case with HPE in parallel to this post.  You could have a corner case that is triggering this.

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
------------------------------

Original Message:
Sent: Jan 22, 2023 05:16 AM
From: rhassing
Subject: RAP reboots multiple time a day

This is ArubaOS 8.10.0.5 LSR
Original Message:
Sent: Jan 19, 2023 04:16 PM
From: cjoseph
Subject: RAP reboots multiple time a day

What version of ArubaOS is this?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card

Original Message:
Sent: Jan 19, 2023 10:27 AM
From: rhassing
Subject: RAP reboots multiple time a day

Replacement of the hardware did not solve this issue.
Original Message:
Sent: Jan 19, 2023 06:30 AM
From: rhassing
Subject: RAP reboots multiple time a day

Hello,

On this cluster we have multiple RAP's connected.
Only  1 of these RAP's seems to reboot multiple times a day.

I always see the follwoing message before the RAP reboots.
Jan 19 11:30:27 2023 :305061: <20093> <WARN> |stm| AP RAP2201131 ip 172.21.32.66 outer_ip 92.68.235.183 down , reason: controller role changed

On the console of the RAP I see the following:
AP rebooted Thu Jan 19 11:32:50 CET 2023; Unable to set up IPSec tunnel after 85 tries

The cluster is L2 connected.
[MDC] #show lc-cluster vlan-probe status

Cluster VLAN Probe Status
-------------------------
Type IPv4 Address REQ-SENT REQ-FAIL ACK-SENT ACK-FAIL REQ-RCVD ACK-RCVD VLAN_FAIL CONN-TYPE START/STOP
---- --------------- -------- -------- -------- -------- -------- -------- --------- --------- ----------
peer 172.21.243.73 173 0 30 0 30 14 0 L2 Conn 4/ 4


I see a tunnel for this RAP on both controllers.
I checked on both controllers with 'show crypto ipsec sa'

And found the following in the controller log:
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_TUNNEL_UP state UP -> CLUSTER_STANDBY
Jan 19 11:35:51 2023 :311030: <NOTI> |AP RAP2201131@172.21.32.66 sapd| |ap| zone0 Dispatch Event STANDBY_STATE_UP state CLUSTER_STANDBY -> CLUSTER_STANDBY_UP

This afternoon we will test with another RAP to rule out a hardware issue.

Best regards,
Rob Hassing