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Reset password for appadmin account

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  • 1.  Reset password for appadmin account

    Posted Jun 14, 2022 03:10 PM
    i have one Aruba airwave VM, seems like no one has the appadmin password or the default account password.
    How do we do a password reset or password recovery ?

    We can login to the web GUI using the admin account but not at the OS level. 
    our version is CentOS Linux7.


  • 2.  RE: Reset password for appadmin account

    Posted Jun 15, 2022 07:42 AM
    You haven't posted your version of AirWave, so I'll take a guess...

    here are some links found in AirHeads.

    How to recover ampadmin user post 8.2.6 (arubanetworks.com)
    [Tutorial] Airwave Root password recovery Jan14-Tutorial | Network Management (arubanetworks.com)

    If all else fails, contact TAC for assistance.
    Original Message


  • 3.  RE: Reset password for appadmin account
    Best Answer

    EMPLOYEE
    Posted Jun 15, 2022 09:53 AM
    Also know that the accountname will be ampadmin, not appadmin. If you tried with appadmin as username, try again the possible passwords with ampadmin.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------

    Original Message


  • 4.  RE: Reset password for appadmin account

    EMPLOYEE
    Posted Jun 15, 2022 10:43 AM
    Hello there , 

    You can try with  the amprecovery account. It has default pass "amprecovery"(if not changed during installation) at least on 8.2.14 version.
    You need to either have physical access to the server or a remote console on VMs

    Than you will see 3 options:

    1) generate new pw [result is a pw hash key],
    2) scp the new pw hash so that you can send to support,
    3) activate the new pw [with pw translation from support]

     

    The 2nd username prompt is the username for the AMPCLI admin, default is ampadmin.  This user has no default password - so password is what you set during installation.



    ------------------------------
    Marina
    HPE
    Sofia
    ------------------------------

    Original Message


  • 5.  RE: Reset password for appadmin account

    Posted Jun 15, 2022 08:49 PM
    ampadmin username works. 
    i can login now.
    Original Message