Hi,
thanks for all the comments.
I resolved the issue, basically it was caused by enabling AM-Mode instead of AP-Mode on the radio for the 2.4Ghz which casued this issue.
I just changed it back to AP-Mode and it was ok afterwards.
Original Message:
Sent: Aug 13, 2022 07:42 AM
From: Samir Rafid
Subject: Some Phones are not able to see the SSID
Hi,
We are using Aruba 7210
AP 505
SSID is OPEN.
Software version 8.7
some of the smart phones and mostly android phones are not able to see the SSID at all.
how to resolve this?
I know some issues with intel wireless cards on Laptop side that can be resolved with disabling the HE.
but what about the mobile devices?
appreciate your support.