Hello,
The controller is end of sales and end of support. That means that no support contracts are available any longer.
All download pages for legacy HPE networking products were moved to asp.arubanetworks.com but for some reason this was not done for MSM so there is no download page at the moment. Maybe due to the fact that MSM was already end of sales when the migration was done.
5.7.1.1 and 5.7.3.0 are relatively close to each other. Maybe if you have a premium license you can enable teaming. If the controller with 5.7.3.0 is team manager and you add the other controller to the team, the team manager will upgrade the team member to the same version automatically.
The last version for MSM is 6.6.9.1 from May 2019. It will require an upgrade in steps so you need to also find the intermediate firmware.
If your controller is not already running Version 5.7.5.0 or 6.0.3.0 or later, a two-step upgrade must be performed. First upgrade your controller to Version 5.7.5.0 or 6.2.1.1, and then as a second step, upgrade the controller to V6.6.9.1
The upgrade will also introduce a lot of changes and new features and this can be sometimes challenging. Especially given the fact that there is no support. If the WLAN is stable with 5.7.3.0 and you don't need any new features maybe its better to stay with 5.7.3.0.
Original Message:
Sent: Jan 31, 2023 05:34 AM
From: hansottolunde
Subject: Upgrading Wifi-controller MSM760
I have a MSM760 with 70 attached access-points.
Very pleased with it, so I bought a spare one - just in case.
The one I just aquired has a lower firmware-version 5.7.1.1
The one I'm running in production now is 5.7.3.0 I would like the newly aquired one to run at least the same version. So I have two questions
1)
To upgrade either one of them, do I need some kind of service-contract?
I can't seem to find the software on the hpe.com-website
2)
Would you recommend to upgrade all the way up to the newest version, if I find a way to do it?
danish greetings
Hans Otto Lunde