Not fully sure what you ask, but if the original owner still has the equipment in Central and subscribed, it will get managed by central again and you can't move it to another account. If you buy pre-owned equipment there is always a risk as you don't know the source of the equipment and it may be stolen. Also the (life-time) warranty only applies to the original owner of the product; and you won't be able to contact support unless you are the registered owner of the device.
You may be lucky, but there is also a risk that you buy stolen goods if you don't know where the equipment originates from.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Apr 30, 2024 10:06 PM
From: Danyael
Subject: used Aruba 3810m
Greetings,
brand new to aruba switching forum.
I recently purchased a used aruba 3810m switch off eBay from a reputable seller. I am worried that when the company I contract for tries to add the serial and mac it will come back under another vendor. The seller's feedback in the the hundred thousands with %97.7 positive so I believe he is on the up and up (if there was a slight doubt I don't think I would have purchased from them).
Companies lease, upgrade, swap, and sell their equipment all the time. Those old pieces of hardware shouldn't end up in a landfill. Is Aruba somewhat lenient when it comes to this type of situation if you can provide clear evidence you're not trying to scam? I would imagine these resellers have had this equipment for some time so it should have been noted as "offline" in Aruba Central for that duration and as long as it wasn't reported stolen/missing, should I be OK? I am probably making a mountain out of a mole hill but all the same, it wasn't $5k+ that I paid but it wasn't cheap either and I'd hate to be out of that money.