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User not active in MDCP kindly register here.

This thread has been viewed 15 times
  • 1.  User not active in MDCP kindly register here.

    Posted Mar 20, 2023 11:32 PM

    Hello every one!

    when i try to log in to the Aruba partner portal at partner.hpe.com/login i get this message
    User not active in MDCP kindly register here.
    The problem is that I have no idea what MDCP means, can anyone help me?



  • 2.  RE: User not active in MDCP kindly register here.

    EMPLOYEE
    Posted Mar 22, 2023 06:15 AM

    I would not know either what it is, but did you follow the 'kindly register here' link?

    There are many applications/services/websites linked together with Single Sign On and authorizations based on your (partner) status. If you can't get it work yourself, there is a 'Get Support' link on the https://partner.hpe.com/ page under the login. 



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: User not active in MDCP kindly register here.

    Posted Mar 23, 2023 08:30 AM

    Hello Herman,
    Thank you for your answer but, there is no place to register on that MDCP anywhere. I click on forget password and, i reset it, but remains the same...so weird...




  • 4.  RE: User not active in MDCP kindly register here.

    EMPLOYEE
    Posted Mar 28, 2023 04:02 AM

    You may first try the 'Register' button that is below the sign-in fields. If that doesn't help/work, click the Get Support link that is below the Register button.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------